Sheree Ellison
SPRING,TX
Summary
Dynamic Supervisor at USPS with a proven track record in customer service and team leadership. Expert in employee training and inventory management, consistently ensuring operational efficiency. Recognized for enhancing staff performance and maintaining high customer satisfaction levels, while accurately processing payroll and managing scheduling during peak periods.
Overview
37
37
years of professional experience
Work History
Supervisor
USPS, United States Postal Service
Houston, Texas
03.1986 - 03.2023
- Identified needs of customers promptly and efficiently.
- Responded to customer questions regarding products, prices and availability.
- Maintained positive working relationship with fellow staff and management.
- Trained new employees on company policies, job duties, and performance expectations.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Trained new employees on company timekeeping systems.
- Processed weekly and monthly payroll for employees accurately and on time.
Education
Associate of Arts - Multidisciplinary Studies
Houston Community College
Houston, TX12-2024
Skills
- Customer service
- Team leadership
- Employee training and mentoring
- Data analysis
- Inventory management
Accomplishments
- Recognition Award for 29 years of service, with 4 instances of 100% wait time in line.
- Recognition Award for 35 years of service, with 10 instances of 100% wait time in line.
Timeline
Supervisor
USPS, United States Postal Service
03.1986 - 03.2023
Associate of Arts - Multidisciplinary Studies
Houston Community College
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