Sheree' Garcia

• Oversaw daily operations to ensure efficient service and compliance with health standards.
• Trained and mentored staff to enhance performance and improve customer satisfaction.
• Analyzed sales data to identify trends and drive promotional initiatives for increased revenue.
• Monitored labor costs and scheduling to align staffing with peak service demands.
• Correctly calculated inventory and ordered appropriate supplies.
• Carefully interviewed, selected, trained, and supervised staff.
• Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.

FROM 2018-2019 I was an Asst. Area Director for the south region of the Vasari Dairy Queen. I was in charge of managing 5 locations and helped the RGM's with training, interviewing upper management, doing safety audits, managing the admin part of the books. I mentored Dayton, Huffman, Cleveland, Tomball, and the Jasper location.

March 2015- June 2019- I was the Restaurant Manager of the Dairy Queen in Jasper. I ran daily operations and managed the team and improved customer experience at my location.

• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
• Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
• Managed staff schedules and maintained adequate coverage for all shifts.

Corporate Jack Box moved me and my family to Arvada Co to open new market, I opened the Arvada location and helped open the Denver market. I did this from June 2007 to 2008.

From 1998-2007. I was working as a RGM for Jack in the Box {Corporate} in both the Beaumont and the Houston market. I opened the Dayton location and then opened the Crosby location before moving to Colorado for the new market. I trained all my crew , including several Assistants and in 2006 I won the Circle of Excellence award for the Crosby Jack in the Box location. this Award reflects, 100% customer excellences, high score on the QSR audits, and best in Speed.

Led staff training programs to enhance service quality and operational efficiency.

Streamlined inventory management processes to reduce waste and improve cost control.

Implemented promotional campaigns that increased customer engagement and sales volume.