Sheree Lucas
Joliet,Illinois
Summary
Over 20 years in food service. Knowledgeable Director of Dining Services with advanced understanding of cost control, training and financial leadership. Demonstrated record of leading operations within budget limits. Central to keeping operations efficient and team members productive. Flexible hard worker ready to learn and contribute to team success.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Dining Services Director
Cedarhurst Senior Living
Frankfort, IL
05.2023 - Current
- Led daily staff meetings to implement policies and update team members on meal plans.
- Mentored new hires and junior team members by sharing industry knowledge, best practices, and fostering a supportive learning environment.
- Enhanced customer satisfaction by implementing efficient dining services and maintaining a clean, welcoming environment.
- Oversaw budget management, ensuring responsible expenditure on staffing, supplies, and marketing initiatives.
- Led cross-functional teams during special events, ensuring seamless coordination and execution of high-quality service.
- Increased employee retention through effective training programs and promoting a positive workplace culture.
Director of Dining
Willow Falls Senior Living
Crest Hill, IL
08.2012 - 03.2023
- Oversaw hiring, training and management of more than 15+ personnel across all areas of dining services.
- Kept facility in compliance with applicable safety and sanitation requirements.
- Held weekly and monthly meetings for all staff to cover policy changes, menu updates and upcoming events.
- Completed frequent checks of food production to assess preparation standards, portioning and performance speed.
- Improved controls to streamline procedures, eliminate waste and control costs.
- Projected inventory needs and maintained levels within ideal parameters.
- Maintained presence on dining room floor and assisted team to support efficiency of service.
- Adhered to and enforced health and safety standards regarding food preparation, serving and storage.
- Oversaw food preparation, production and presentation according to quality standards.
- Resolved problems or concerns to satisfaction of involved parties.
Cook/Cafe Supervisor
Our Lady of Angels Nursing Home
Joliet, IL
09.2012 - 06.2015
- Developed menu items to help keep profits up and prices affordable for customers by balancing high and low food costs.
- Oversaw food preparation, production and presentation according to quality standards.
- Planned and managed menus for weekly offerings and special events.
- Rang up orders on cash register to process cash, credit card and personal check payments.
Cafeteria Manager
Provena St. Joseph Medical Center
Joliet, IL
01.2010 - 09.2012
- Trained and oriented food service employees to perform with excellence, managed day-to-day activities of subordinates and assigned responsibility for ongoing specialization areas.
- Oversaw hospital food production and serving, maintained food at correct temperatures, quality and appearance and executed proper portion control and patient-specific dietary restrictions.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Resolved problems or concerns to satisfaction of involved parties.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Supervised staff preparing and serving several meals per day.
Store Manager
Mcdonalds
Joliet, Illinois
09.1994 - 04.2008
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Education
High School Diploma -
Joliet West High School
Joliet Il06.1995
Skills
- Training oversight
- Department management
- Cleaning and sanitation
- Catering proficiency
- Service quality standards
- Portioning understanding
- Budget Administration
- Monitoring Food Preparation
- Recruitment and hiring
- Menu writing
- Employee Performance Evaluations
- Scheduling Staff
- Event Coordination
- Purchasing
- Friendly, positive attitude
- Critical thinking
- Decision-making
- Reliable and trustworthy
Certification
- ServSafe
Timeline
Dining Services Director
Cedarhurst Senior Living
05.2023 - Current
Cook/Cafe Supervisor
Our Lady of Angels Nursing Home
09.2012 - 06.2015
Director of Dining
Willow Falls Senior Living
08.2012 - 03.2023
Cafeteria Manager
Provena St. Joseph Medical Center
01.2010 - 09.2012
Store Manager
Mcdonalds
09.1994 - 04.2008
High School Diploma -
Joliet West High School