Sheree Sanford
Cedar Rapids,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
40
40
years of professional experience
Work History
Produce Clerk
HyVee Foods
Des Moines, Iowa
04.2018 - 06.2024
- I worked in the deli/meat department assisting customers
- I worked in the bakery filling orders and store shelves with baked goods
- I worked in the produce department stocking the shelves, rotating products, etc.
Customer Service Representative
Access Direct
Des Moines, Iowa
02.2001 - 09.2002
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries and provided accurate information regarding insurance for credit cards.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Maintained accurate records of all sales and prospecting activities.
- Generated new sales leads through cold calling and networking activities.
Customer Service Representative
Premier Portraits Studio
Des Moines, IA
01.1984 - 02.1985
- Developed positive relationships with customers through friendly interactions.
- Identified opportunities for upselling additional products or services based on customer needs.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided accurate information about products and services to customers.
- Maintained a high level of professionalism when dealing with difficult customers.
- Responded to inquiries from customers regarding available timeslots for appointments.
- Maintained accurate records of all scheduled appointments utilizing a database system.
Education
GED -
Des Moines Area Community College
Ankeny, IA02-1975
Skills
- Verbal and written communication
- Scheduling
- Empathy and patience
- Customer service
- Upselling and cross selling
- Written communication
- Microsoft office
- Interpersonal skills
- Data entry
- Phone etiquette
- Personal Organization
- Adaptability
- Time management
- Outbound and inbound calls
Timeline
Produce Clerk
HyVee Foods
04.2018 - 06.2024
Customer Service Representative
Access Direct
02.2001 - 09.2002
Customer Service Representative
Premier Portraits Studio
01.1984 - 02.1985
GED -
Des Moines Area Community College