Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Kronos POS software and customer service. Skilled at building rapport with dedication to efficiency and accuracy.
Overview
14
14
years of professional experience
Work History
Cashier
WinCo Foods
Spokane Valley, WA
12.2021 - Current
Operated cash register to record transactions accurately and efficiently.
Welcomed customers and helped determine customer needs.
Checked personal identifications during alcohol and tobacco sales.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Building excellent rapport with customers to encourage repeat business.
I have increased my sales by 20%
Assisted customers with returns, refunds and resolving transaction issues.
Worked flexible schedule and extra shifts to meet business needs.
Sales Representative
Transformco
Spokane Valley, WA
04.2007 - 05.2020
Developed, maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Managed customer accounts to secure customer satisfaction, repeat business.
Served customers with knowledgeable, friendly support at every stage of shopping.
Kept detailed records of daily activities through online customer database.
Managed over 100 customer calls daily.
Increased sales by 20%
Presented professional image consistent with company's brand values.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals
Managed customer accounts to secure customer satisfaction and repeat business
Negotiated prices, terms of sales and service agreements.
Trained and mentored new sales representatives
Collaborated with cross-functional teams to identify and address customer needs.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Quoted prices, credit terms and other bid specifications.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Associate of Applied Science - General Studies
Spokane Community College
Spokane, WA
2023
Skills
Food Preparation and Safety
Menu Inquiries
Credit and Cash Transactions
Product Knowledge
Accomplishments
Achieved a great deal of Kudos by completing transactions with accuracy and efficiency.
Received all expense paid trip for 2 for top sales person
Employee of the month 5 months in a row
Moved to top sales tier within two months
Exceeded sales quota each and every month
Strong core values and strength in building business/client relationships
Strong organizational skills/data management
Ensured cash drawers and monetary values matched and accurate each shift