Shereen Salem
West Chester,OH
Summary
Meticulous and well-trained laboratory team member bringing top-notch expertise in analyzing materials and contributing to successful product development. Solid background boosting quality of production with systematic review and on-going support. Demonstrated knowledge of experimental and practical application strategies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level life science position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Server, Shift Lead, Hostess, Expo
Kona Grill
Liberty Township, OH
02.2019 - Current
- Helped store management meet standards of service and quality in daily operations.
- Completed [Timeframe] performance valuations to identify weakness and develop improvement strategies.
- Completed store opening and closing procedures and balanced tills.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Increased sales significantly by upselling higher-end products to customers.
Chemistry Lab Technician
University Of Cincinnati
Cincinnati, OH
08.2021 - 05.2022
- Tested titration of chemical tanks in production line to check for ideal pH and other chemical levels and balance ratios.
- Efficiently organized and maintained equipment to keep laboratory productive and safe.
- Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
- Handled chemicals such as nitric acid, sulfuric acid and hydrofluoric acid
- Operated industrial mixers to compound and blend chemicals.
- Tracked experimental results, coordinated data reviews and produced detailed reports for laboratory use.
- Analyzed organic chemistry materials to evaluate nature, reactivity and other factors affecting use in ball mill applications.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Tide Dry Cleaners
Procter & Gamble Co
Mason , Ohio
06.2017 - 02.2019
- Shift lead
- Counted drawers along with closing down the store
- Paperwork for the store when items were missing or damaged, and solved issues with customer complaints
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
- Used portable machines and neutralizer solutions to pre-soak, sterilize, scrub and spot-clean contaminated or stained articles.
- Used pressing machines and hand irons on appropriate garments.
- Rinsed articles in water and acetic acid solutions to remove excess dye and fix colors.
Customer Service Representative/Pharmacy Technician
Walgreens
Mason, OH
04.2016 - 02.2017
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Educated customers about billing, payment processing and support policies and procedures.
- Maintained up-to-date knowledge of product and service changes.
- Trained new personnel regarding company operations, policies and services.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
Bachelor of Science - Chemistry
University of Cincinnati
Cincinnati, OH05.2022
Associate of Applied Science - Sociology
University of Cincinnati
Cincinnati, OH05.2022
Skills
- Ph Meters
- Laboratory Equipment Maintenance
- Reading Comprehension
- Chemical Compounding
- Standard Operating Procedure
- Knowledgeable in Chemistry
- Laboratory Techniques
- Technical Report
- Organic Chemistry
- Charting and Graphing
- Data Entry
- Performing Chemical Tests
- Materials Testing
- Hazardous Chemicals
- Microsoft Office
- Lab Equipment Calibration
- Excel Formulas
- Preparing Spreadsheets
- Specimen Examination
- Environmental Science
- Research Procedures
- Equipment Safety
Accomplishments
- Achieved High Honor roll/Deans list through effectively study techniques
- Documented and resolved lab data which led to successful data entry for Ball Mill project in Organic Chemistry Lab.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Used Python to analyze Big Data entries
- Used Gaussian Computer Software in order to determine bond length, bond angles, Vibrational Frequency, IR and Raman spectroscopy, Vibrational Mode Frequencies, NMR, Calorimetry, Linest calculations, relative concentration, Gibbs free energy, Keq, Dissociation Energy, and finding the nature of the molecular orbitals
Languages
Arabic
Professional Working
English
Full Professional
Volunteer Work
- Volunteered at UC Health West Chester Hospital
- Volunteered at Mathew 25
- Volunteered at West Chester Family Dentistry
- Volunteered at Dentistry at University Pointe
- Volunteered at ICGC Food Drive
Timeline
Chemistry Lab Technician
University Of Cincinnati
08.2021 - 05.2022
Server, Shift Lead, Hostess, Expo
Kona Grill
02.2019 - Current
Tide Dry Cleaners
Procter & Gamble Co
06.2017 - 02.2019
Customer Service Representative/Pharmacy Technician
Walgreens
04.2016 - 02.2017
Bachelor of Science - Chemistry
University of Cincinnati
Associate of Applied Science - Sociology
University of Cincinnati
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