Imani Hawkins
Rocky Mount,United States
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
Work History
Restaurant Waitress
Cracker Barrell Old Country Store
09.2022 - Current
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
Fast Food Cashier
Popeyes Chicken
04.2021 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints independently or with aid of supervisor.
Fast Food Cashier
Hardees
12.2019 - 04.2020
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Resolved problems with orders quickly and offered refund
Education
No Degree - Diagnostic Medical Sonography
Nash Community College
Rocky Mount, NC06.2024
High School Diploma -
Nash Central High School
Rocky Mount, NC05.2021
Skills
- Customer Service and Rapport
- Safety and Cleanliness Standards
- Cash Register Operation
- Store Opening and Closing
- Strong Communication and Interpersonal Skills
- Flexible Hours
- Engaging with Diverse Customers
- Team Player
Timeline
Restaurant Waitress
Cracker Barrell Old Country Store
09.2022 - Current
Fast Food Cashier
Popeyes Chicken
04.2021 - Current
Fast Food Cashier
Hardees
12.2019 - 04.2020
No Degree - Diagnostic Medical Sonography
Nash Community College
High School Diploma -
Nash Central High School
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