Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sherella Foster

Macon,GA

Summary

Determined, Hard-working, and Reliable are just a few of my great qualifications. I am an open and clear communicator always looking to improve and become better. I have proudly maintained a highly productive, efficient, and quality-driven environment at all times. Gaining more experience and skills is something im looking forward to!

Overview

6
6
years of professional experience
1
1
Certification

Work History

Head Cashier

Lowes Home Improvment
07.2022 - Current
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Resolved escalated customer disputes.

Customer Service Representative

Teleperformance USA
10.2020 - 05.2022
  • Handled customer inquiries and suggestions regarding their T-mobile accounts.
  • Actively listened to customers, handled concerns quickly and escalated major issues while remaining professional.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid long wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Cashier

Chic-Fil-A
08.2017 - 08.2020
  • Provided exceptional Customer service by greeting customers and responding promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash and cards transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping items well-stocked.

Education

Medical Assisting

Central Georgia Technical College
Macon, GA
12.2023

Skills

  • Patient Education
  • Phlebotomy
  • Attention to Detail
  • Product Knowledge
  • Multitasking
  • Active Listening
  • Professionalism
  • Time Management
  • Basic Life Support
  • Data Entry
  • Cash Register Operation
  • Customer Service

Accomplishments

  • Earned Medical Assistant Receptionist Certification.

Certification

Bls/Cpr Certified

Timeline

Head Cashier

Lowes Home Improvment
07.2022 - Current

Customer Service Representative

Teleperformance USA
10.2020 - 05.2022

Cashier

Chic-Fil-A
08.2017 - 08.2020

Medical Assisting

Central Georgia Technical College

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Sherella Foster