Sheri A. Fletcher
Tallahassee,FL
Summary
Dynamic professional with extensive knowledge and experience seeking long-term employment within a growth-oriented organization. Strong focus on collaboration and problem-solving ensuring effective contributions to team objectives and organizational goals.
Overview
36
36
years of professional experience
Work History
Business Manager of Operations
Carter Callaway Dental Group
05.2024 - Current
Practice Manager of Operations
Boyd, & Walther Dental Associates
07.2020 - 05.2024
Practice Manager of Operations, Business Assistant
Heartland Dental, 2 locations
12.2018 - 06.2020
Academic/Contract Liaison, Human Resources
Tallahassee Memorial HealthCare
04.2017 - 12.2018
Office Manager
Dr. Benjamin Fragale, Endodontist
08.2008 - 04.2017
Team Lead for Military Readiness Programs throughout the United States
ACC Health, Ginny Berger, RDH
08.2007 - 08.2008
OSHA Training and Safety Coordinator, Dental Hygienist, Office Manager
Lake Baldwin Dental, Dr. William Dunn
07.2005 - 07.2008
Department Head, Dental Hygienist, Substitute Dental Hygienist
Various Dental Offices, Central Florida Area
09.1990 - 07.2005
Education
Bachelor of Applied Science - Business & Management, Health Care Management Concentration
Pensacola State College
Pensacola, Florida12-2017
Administration of Local Anesthesia -
Tallahassee State College
Tallahassee, Florida03-2014
Associate of Science - Dental Hygiene
Pensacola Junior College
Pensacola, Florida06-1990
Skills
- Developed initial protocol and improved protocol for two new and 3 established multi-million dollar dental practices including human resource duties, accounts receivable and payable, management of employee, patient, referring office relations, training new and existing staff including office protocol and OSHA guidelines, implemented new hygiene program, spearheaded restructuring of outdated hygiene program
- Executed military readiness evaluation events on location in conjunction with military leadership, supervised staff, steered efficient flow, set up, and break down processes, maintained accurate paper and electronic patient health records, formulated electronic storage discs for company reports, troubleshot dental challenges associated with events
- Coordinated initial on-boarding of 1300 students, faculty, and observers for healthcare facility, responsible for the administration of contracts and program addendums for school and hospital affiliations, administered all items related to nursing scholarship/loan program including interviewing, selection, and monitoring progress and payments, orchestrated community outreach with local school and college programs to ensure successful informational presentations prior to clinical rotations
- Proficient with Microsoft Office Suite, Dental Software (Eaglesoft, Dentrix, and Open Dental), Quickbooks and Quickbooks Online, Payroll and Benefits Processing Software, self-motivated, reliable, critical thinker, team player, detail and goal oriented, experienced leader and manager of 5 to 26 employees
Timeline
Business Manager of Operations
Carter Callaway Dental Group
05.2024 - Current
Practice Manager of Operations
Boyd, & Walther Dental Associates
07.2020 - 05.2024
Practice Manager of Operations, Business Assistant
Heartland Dental, 2 locations
12.2018 - 06.2020
Academic/Contract Liaison, Human Resources
Tallahassee Memorial HealthCare
04.2017 - 12.2018
Office Manager
Dr. Benjamin Fragale, Endodontist
08.2008 - 04.2017
Team Lead for Military Readiness Programs throughout the United States
ACC Health, Ginny Berger, RDH
08.2007 - 08.2008
OSHA Training and Safety Coordinator, Dental Hygienist, Office Manager
Lake Baldwin Dental, Dr. William Dunn
07.2005 - 07.2008
Department Head, Dental Hygienist, Substitute Dental Hygienist
Various Dental Offices, Central Florida Area
09.1990 - 07.2005
Bachelor of Applied Science - Business & Management, Health Care Management Concentration
Pensacola State College
Administration of Local Anesthesia -
Tallahassee State College
Associate of Science - Dental Hygiene
Pensacola Junior College