Sheri Babcock

Responsibilities included:

• Achieved a high level of customer satisfaction through prompt, courteous, and
• Reduced reducing overall processing time.
• Proactively addressed inconsistencies in provider data.
• Answered the phones and helped with all provider and staff concerns
• Part of the PDM team on a start up contract
• Enhanced team productivity by providing timely training on relevant industry updates and regulations.
• Improved the accuracy of provider files by diligently reviewing and updating records.
• Reduced errors in provider billing by meticulously verifying credentialing information before submission.
• Identified and corrected inconsistencies in filing systems for increased accuracy.
• Assisted with data entry and administrative support tasks to help meet team goals.

Responsibilities included:

• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Maintained safety standards by properly handling food and adhering to sanitation guidelines.
• Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
• Promoted a positive work environment through effective communication with colleagues and supervisors.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Responsibilities included:

• Greeted every guest with personable approach and provided knowledgeable service.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Updated computer system with latest information to keep records current and accurate.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

Responsibilities included:

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
• Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
• Maintained current and accurate medical records for patients.
• Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
• Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
• Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Streamlined appointment scheduling for improved patient flow and reduced wait times.
• Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
• Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
• Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.
• Fostered welcoming environment, greeting patients warmly upon arrival.

Responsibilities included:

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers
• Collaborated with team members to meet and exceed monthly sales targets consistently.
• Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
• Greeted customers and provided outstanding customer service.
• Participated in periodic inventory counts to maintain accurate stock.
• Managed cash register, ensuring accurate transactions
• Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
• Assisted in setting up promotional displays to attract customer attention and boost sales.
• Engaged with customers on sales floor, offering assistance and improving shopping experience.