Sheri Brown Anderson

Washington State Dept of Children, Youth & Families (DCYF)

• Developed a comprehensive IT Data Quality Framework to be utilized during system implementations, changes and data analysis activities.
• Managed the implementation of a new Juvenile Rehabilitation program supporting reentry to the community.
• Reduced manual data entry errors by designing and deploying automated ETL processes to transform raw data into usable formats.
• Evaluated client needs and expectations, establishing clear goals for each consulting engagement/project.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Identified areas of improvement for clients operations, implementing targeted solutions to increase productivity.
• Assisted clients in navigating complex industry challenges with strategic recommendations.
• Conducted risk assessments for business processes, recommending measures to mitigate potential impacts.

Managed all aspects of cross-functional teams to resolve AHCCCS NTC (Notice to Cure) corrective actions for:

• Quality of Care (QOC) & Incident Review of 27k cases
• Vendor/Software Procurement for implementing claims processing system (HIPAA and CMS Codes Set Compliance)
• Provider Training Program for 900+ contracted physicians

Additional Accomplishments:

• Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to projects scope.
• Acted as liaison between business executives, IT, outside vendors and other agencies.
• Created templates and processes to support enterprise strategic plan.
• Maintained schedules to meet key milestones and maintain project scope at every project phase.
• Implemented appropriate change management processes to keep project on track.
• Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
• Mentored junior project managers and team members to enhance their skills and career growth.
• Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
• Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
• Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
• Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.

• Successfully implemented a Corporate Data Warehouse with multiple data steams including data migration, ETL activities and testing.
• Assisted with the development of an enterprise PMO
• Designed and delivered comprehensive reports highlighting key trends, patterns, anomalies, presenting findings to senior management for informed decision-making purposes.
• Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
• Partnered with IT teams to ensure seamless integration between databases and analytical tools, maximizing system efficiency across departments.
• Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across enterprise.
• Performed root-cause analysis on data-related system problems to recommend or execute corrective action.

• Documented business requirements for new healthcare claims processing system.
• Created detailed test plans for system enhancements, leading to improved functionality and user satisfaction.
• Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
• Lead analyst for initial HIPAA implementation of health insurance portability certifications.
• Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.