Accomplished professional with extensive experience in healthcare and childcare management, notably at Oconee Heart and Vascular Center. Excelled in HIPAA compliance and direct patient care, demonstrating superior multitasking and time management skills. Skillfully use relationship-building talents and diplomatic communication style to forge long-lasting connections. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Daycare Owner/Operator
Helping Hands In-home Childcare
09.2018 - 02.2024
Implemented daycare policies, procedures, and systems to promote a safe and healthy environment.
Maintained high-quality childcare standards based on developmentally appropriate practices.
Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve early childhood learning for six children daily.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions. This included two meals and two snacks daily.
Maintained accurate accounting of tuition and operating reports.
Enforced rules and managed behavior through developmentally appropriate discipline.
Maintained effective schedule balance between rest periods, active play, and instruction.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Liaised with parents and guardians to discuss child progress.
Logged information regarding naps, feedings, and any medications administered.
Collaborated on strategies to enhance student learning and behavior alongside parents and guardians.
Certified Medical Assistant & Transcriptionist
Oconee Heart and Vascular Center
12.2014 - 07.2017
Directed patients to examining rooms and coordinated transportation assistance as necessary. This consisted of up to 30-40 patients daily.
Documented vital signs and health history for patients in clinical environment.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Completed EKGs and other tests based on patient presentation in office.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Performed medical records management, including filing, organizing and scanning documents.
Expertly transcribed medical information into patient charts during physician exams in clinical setting.
Handled multiple projects simultaneously, providing clients with prompt and high-quality service.
Communicated with healthcare providers to clarify information and resolve issues.
Oriented and trained new staff on proper procedures and policies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Dental Assistant & Receptionist
Athens Area Pediatric Dentistry
12.2011 - 12.2013
Performed general chair-side duties for pediatric dentistry.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Prepared and arranged instruments, medications, and required materials for dental procedures.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
Prepared patient x-rays and images for dentist review.
Monitored patient comfort and safety during dental procedures.
Measured and recorded vital statistics by taking patients' temperature, counting respirations, and monitoring pulse during sedation procedures.
Managed multiple tasks and met time-sensitive deadlines.
Confirmed appointments, communicated with clients, and updated client records.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Obtained payments from patients and scanned identification and insurance cards.