Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHERI JUDKINS

Tremonton,UT

Summary

All former positions have required a high degree of trust, discretion and responsibility, multi-tasking capability and to be self-directed. I have outstanding attributes including the highest standard of personal and professional integrity, exceptional communication, customer service and organizational skills.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Dispatcher

AAA
10.2021 - Current

Multitask using technology systems to coordinate rescue for AAA Members in need of roadside assistance. Update the information system and keep the member informed of all requested services. Answers incoming phone calls and demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately. Clear and proficient verbal and written communication even under pressure. Advanced computer, relevant applications, telephone and dispatch/radio skills.

Customer Service Representative

The Home Depot
05.2020 - 10.2021

Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.

Security Guard

West Liberty Foods
08.2017 - 03.2020

Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Night Staff Monitor

Uinta Academy
06.2017 - 08.2017

Provide supervision of students during sleeping hours and ensure a safe environment.

JJS Tech II

Weber Valley Detention Center
12.2016 - 06.2017

Oversees delinquent youth in group settings, individual encounters, visitations and community involvement activities.

Customer Service Consultant

Wayfair.com
10.2015 - 11.2016

Assisted customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back order inquiries.

Dispatcher I

Unified Police Department
05.2015 - 10.2015

Operating telephone, radio and computer aided systems to receive emergency and non-emergency requests and to disseminate information.

Dispatcher I

Weber Area 911 Consolidated Dispatch Center
08.2014 - 03.2015

Operating telephone, radio and computer aided systems to receive emergency and non-emergency requests and to disseminate information.

Control Room Operator

Salt Lake County Metro Jail
08.2009 - 08.2014

Controlling access into, throughout and leaving the facility; monitoring and controlling prisoner movement within secured areas.

Sales Clerk I

DABC
11.2008 - 12.2012

Performing cashier and clerk duties in a state liquor store; assisting customers purchasing merchandise; assisting in receiving and stocking merchandise.

Dispatcher I

Weber Area 911 Consolidated Dispatch Center
12.1999 - 10.2008

Operating telephone, radio and computer aided systems to receive emergency and non-emergency requests and to disseminate information.

Education

High School Diploma -

Highland High School
Pocatello, ID
01.1985

Skills

  • Strong Verbal Communication
  • Customer Service
  • Self Motivated
  • Extremely Organized
  • Data Entry
  • Clerical Support
  • Money Handling Abilities
  • Written communication
  • Multi-Tasking
  • Dispatching

Certification

  • Utah Post Dispatch Certification
  • NAEMD Certified
  • EMD Certified
  • CPR and basic First Aid Certified
  • UCJIS Certified
  • CIT Certified
  • NIMS Certified I
  • ICR Certified
  • Amber Alert Certified
  • Passed Utah POST Entrance Exam for Police Academy with score of 92

Timeline

Dispatcher

AAA
10.2021 - Current

Customer Service Representative

The Home Depot
05.2020 - 10.2021

Security Guard

West Liberty Foods
08.2017 - 03.2020

Night Staff Monitor

Uinta Academy
06.2017 - 08.2017

JJS Tech II

Weber Valley Detention Center
12.2016 - 06.2017

Customer Service Consultant

Wayfair.com
10.2015 - 11.2016

Dispatcher I

Unified Police Department
05.2015 - 10.2015

Dispatcher I

Weber Area 911 Consolidated Dispatch Center
08.2014 - 03.2015

Control Room Operator

Salt Lake County Metro Jail
08.2009 - 08.2014

Sales Clerk I

DABC
11.2008 - 12.2012

Dispatcher I

Weber Area 911 Consolidated Dispatch Center
12.1999 - 10.2008

High School Diploma -

Highland High School
SHERI JUDKINS