Sheri Lucas
Casa Grande,AZ
Summary
I am experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. I utilize strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency.
I am friendly offering unmatched customer service and workplace focus. I am creative and experienced in merchandising and personal customer design.
Overview
11
11
years of professional experience
Work History
Cashier, Front End Associate
Safeway
Chandler, AZ
05.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Increased sales of promotional items by informing customers about current offers
- Employee of the month December 2024.
Shift Supervisor
Pier One Imports
Idaho Falls, ID
03.2019 - 01.2020
- Helped store management meet standards of service and quality in daily operations.
- Completed cash and credit card transactions accurately using POS software.
- Completed efficient store resets to prepare store for special promotions and seasonal updates
- Created visual displays to highlight new and featured products.
- Personal customer design,
Shift Leader
AC Moore Craft Store
Idaho Falls, ID
04.2018 - 03.2019
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Supervised employees at Registers
- Managed returns, exchanges and refunds in accordance with store policy.
- Created interior displays to promote products in alignment with corporate sales objectives.
Sales/Customer Service
Deseret Bookstore
Gilbert, AZ
05.2016 - 03.2018
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Completed efficient store resets to prepare store for special promotions or Holidays
Office Manager
The Learning Place Preschool
Queen Creek AZ
02.2014 - 05.2016
- Maintained computer and physical filing systems.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs. Answered phones
- Kept all attendance records
- In charge of all Accounts receivable
- Window and front office displays
Education
Brigham Young University - Idaho
Rexburg, IDTimeline
Cashier, Front End Associate
Safeway
05.2024 - Current
Shift Supervisor
Pier One Imports
03.2019 - 01.2020
Shift Leader
AC Moore Craft Store
04.2018 - 03.2019
Sales/Customer Service
Deseret Bookstore
05.2016 - 03.2018
Office Manager
The Learning Place Preschool
02.2014 - 05.2016
Brigham Young University - Idaho