Sheri Milam
Jacksonville,FL
Summary
Professional healthcare provider ready to excel in administering infusion therapies and patient care. Proven track record of delivering high-quality medical services with strong attention to safety protocols and patient comfort. Collaborative team player known for flexibility and reliability, adept at adapting to changing clinical needs. Skilled in IV insertions, patient assessments, and medication administration, with focus on achieving optimal patient outcomes and supporting healthcare team goals.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Infusion Nurse
Cancer Specialists of North Florida
10.2021 - Current
- Direct patient care of cancer/hematology patients in a thriving, busy ambulatory infusion clinic
- Excellent IV skills including peripheral and various CVC devices
- Infusion of chemotherapy/immunotherapy, iron preparations and IVIG based on patient diagnoses
- Patient/family education regarding planned and ongoing treatments
- Knowledge of emergency actions in the event of adverse reactions to various treatments
- Supervision and education of new hires
- Documentation of all patient events on Onco EMR system
- Effective communication with all staff including multiple providers regarding status updates, etc
- Triage experience when first hired by CSNF, transitioning to infusion nurse
Case Manager
Dierksen Hospice
10.2020 - 07.2021
- Managed case load of12-15 patients including indirect/direct patient care
- EMR documentation utilizing NetSmart program
- Participation in IDT bi-weekly
- Interaction and coordination with a team of three hospice medical directors, facility administrators/medical directors and an interdisciplinary team
- Admission and development of plans of care for all patients admitted to a comprehensive hospice program
- Assignment of various disciplines within the scope of hospice to meet the holistic needs of each patient
- Use of IPrescribe, OptumRx
- Supervision of licensed and non-licensed staff
- Preceptor for new hires
Senior Nurse Auditor
Wadley Regional Medical Center, Texarkana, TX
12.2010 - 09.2020
- Audit claims pre and post billing for adequacy of coding, charges, timely submission and response to billing
- Review and appeal denied claims
- Assist customer service representatives with claim review in the event of customer dispute
- Review of procedures for medical necessity
- Education of departmental staff regarding appropriate charging and reporting of procedures based on various guidelines., clinical documentation to support charges for services rendered
- Oversight of additional nurse auditors for job performance and continued education and training
RN (staff) Med-Surg
Wadley Regional Medical Center, Texarkana, TX
08.2006 - 12.2010
- Direct/indirect care of the med-surg patient including complete assessment, administration of medications/treatments including blood transfusions/chemotherapy and documentation
- Review of physician’s orders and plans of care to meet individual patient needs
- Close interaction with physicians
- Supervision of unlicensed personnel
- Shift team leader
RN (staff) SNF
Wadley Regional Medical Center, Texarkana, TX
01.2002 - 01.2006
- Direct/indirect care of the SNF patient including complete assessment, administration of medications/treatments and documentation
- Review of physician’s orders and plans of care to meet individualized patient needs
- Close interaction with physicians
- Supervision of unlicensed personnel
- Shift team leader
Hospice – Manager
Wadley Regional Medical Center, Texarkana, TX
01.1996 - 01.2002
- Coordination of all patient plans of care in a comprehensive hospice program from admission through discharge
- Assignment of various disciplines within the scope of hospice to meet the holistic needs of each patient
- Oversight of contracts with external providers (pharmacy, DME, IV infusion services, etc.)
- Staff education and development
- Community education
- Assisting with annual fund raising activities
- Marketing to local rural physicians and other potential referral sources
- Development of policy & procedure to assure compliance with regulatory agencies
- Lead IDT meetings weekly and as needed
Patient Care Coordinator
Hospice of Texarkana, Texarkana, TX
01.1992 - 01.1996
- Admission and development of plans of care for all patients admitted to a comprehensive hospice program
- Assignment of various disciplines within the scope of hospice to meet the holistic needs of each patient
- Staff education and development
- Community education
- Lead IDT meetings weekly and as needed
- Assisting with annual and periodic fund raising activities
- Marketing to local physicians and additional providers of care (nursing homes, hospitals, etc.)
- Participation in ongoing policy & procedure review and revision as required by regulatory agencies
RN – Home Infusion Specialist
Physician’s Home Care
01.1990 - 01.1992
- Intake and implementation of treatment plans for new patients for the purpose of long and short term IV therapy
- Oversight of contractual agreements with pharmacies to provide services and medications as needed for patient census
- Management of local office
- Supervision of unlicensed personnel
- Medical record documentation and maintenance to comply with regulatory guidelines
- Development and implementation of policy/procedure in compliance with regulating/accrediting agencies
LVN – RN (transition) Med-Surg
Wadley Regional Medical Center, Texarkana, TX
01.1987 - 01.1990
- Routine patient care initially in the role of LVN until1990 upon graduation from RN school
- Transitioned to role of RN in a familiar environment enabling me to successfully fulfill my role as RN and supervision of unlicensed personnel
- Administration of medications/treatments of the med-surg patient per physician’s orders
- Transition of paper documentation to EMR documentation
Education
ADN -
Texarkana College
LVN -
Texarkana College
Skills
- Memberships: HPNA, ONS
- Chemotherapeutic/Immunotherapy drug administration
- Central line management
- Support and education
- Compassionate care
- Intravenous therapy
- Infusion pump operation
Certification
- Basic Life Support Certification (BLS)
- Chemotherapy/Immunotherapy Infusion Certification (ONS)
Timeline
Infusion Nurse
Cancer Specialists of North Florida
10.2021 - Current
Case Manager
Dierksen Hospice
10.2020 - 07.2021
Senior Nurse Auditor
Wadley Regional Medical Center, Texarkana, TX
12.2010 - 09.2020
RN (staff) Med-Surg
Wadley Regional Medical Center, Texarkana, TX
08.2006 - 12.2010
RN (staff) SNF
Wadley Regional Medical Center, Texarkana, TX
01.2002 - 01.2006
Hospice – Manager
Wadley Regional Medical Center, Texarkana, TX
01.1996 - 01.2002
Patient Care Coordinator
Hospice of Texarkana, Texarkana, TX
01.1992 - 01.1996
RN – Home Infusion Specialist
Physician’s Home Care
01.1990 - 01.1992
LVN – RN (transition) Med-Surg
Wadley Regional Medical Center, Texarkana, TX
01.1987 - 01.1990
- Basic Life Support Certification (BLS)
- Chemotherapy/Immunotherapy Infusion Certification (ONS)
ADN -
Texarkana College
LVN -
Texarkana College
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