SHERI MITCHELL
Tacoma,WA
Summary
MBA-prepared RN and healthcare leader with 25 years of experience and over a decade of leadership overseeing operations, budgets, strategic initiatives, and team development. Experienced in building community partnerships, advancing equitable access to services, and supporting organizational growth.
As Vice President of the Ebony Nurses Association of Tacoma, contributes to scholarship, mentorship, and community health efforts. Passionate about governance, advocacy, and creating meaningful impact for children, families, and vulnerable communities.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Mary Bridge Pediatric Specialty Clinic Manager
Mary Bridge Children's Hospital
Tacoma, WA
03.2024 - Current
- Provide operational, financial, and strategic leadership for pediatric specialty services across five locations. Accountable for clinic operations, physician partnerships, workforce management, financial performance, patient access, quality outcomes, regulatory compliance, and service line development.
- Led operational and access initiatives that achieved 102% of FY2025 surgical volume targets, completing 1,606 surgical cases versus a goal of 1,580.
- Reduced referral-to-scheduled appointment wait times from 16-56 days in FY2025 to 14-29 days in FY2026, significantly improving patient access to specialty care.
- Surpassed performance targets despite 33% reduction in surgeon staffing from 6.0 FTE to 4.0 FTE due to retirements.
- Optimized provider scheduling and clinic throughput, enhancing operating room utilization and sustaining access during provider shortages.
- Successfully reopened Pediatric Plastics & Reconstructive Surgery in January 2026 after more than one year of inactivity due to provider vacancies.
- Led operational development, referral pathways, staffing support, scheduling processes, and clinic workflows to rebuild the service line.
- Transformed program from historical 0.4 FTE model into robust specialty service, thereby increasing regional access significantly.
- Improved employee engagement Teamwork Domain scores from 29% to 56%, exceeding organizational targets through focused leadership, communication, and team development strategies.
Interim Manager
MultiCare Health System
Tacoma
01.2021 - 03.2024
- Led operational strategies and workforce support during leadership transitions, achieving stability and alignment with organizational goals.
- Facilitated implementation of strategic initiatives, aligning team efforts with organizational priorities and enhancing business objectives.
- Sustained departmental performance and employee engagement while maintaining operational continuity during change.
Community Outreach Program Manager
MultiCare Health System
Tacoma, WA
01.2020 - 03.2024
- Directed community health and outreach programs to enhance organizational growth and advance population health goals.
- Oversaw program implementation and performance evaluation, driving continuous improvement and alignment with community health objectives.
- Forged strategic partnerships with healthcare organizations, schools, and community agencies, enhancing outreach initiatives.
Captain, Nurse Corps
United States Army Reserve
JBLM, WA
01.2015 - 11.2023
- Provided healthcare leadership and operational readiness support, fostering team development and ensuring effective care delivery in military healthcare settings.
- Led multidisciplinary teams in dynamic, mission-critical environments to achieve strategic healthcare objectives.
- Led training exercises to enhance unit readiness and operational effectiveness.
- Managed personnel assignments, ensuring compliance with military regulations and optimizing team structure for mission success.
- Coordinated logistics for troop movements and equipment deployment, facilitating mission execution and operational effectiveness.
Community Outreach Liaison
MultiCare Health System
01.2016 - 01.2020
- Coordinated outreach initiatives that increased community engagement and expanded healthcare access.
- Coordinated community health events to promote wellness and education initiatives.
- Established collaborative relationships with community stakeholders and healthcare partners, enhancing local healthcare resources.
- Collaborated with local organizations to enhance healthcare access and resources.
- Engaged diverse populations through targeted outreach programs and informative sessions, fostering greater community involvement.
Assistant Nurse Manager, Surgical Services
Tacoma General Hospital / Mary Bridge Children's Hospital
01.2014 - 01.2016
- Coordinated perioperative operations, managed staffing, implemented quality improvement initiatives, collaborated with physicians, and ensured regulatory compliance.
- Supervised nursing staff to enhance patient care delivery and maintain high standards.
- Facilitated achievement of operational and patient care goals in a complex surgical environment.
- Coordinated patient admissions and discharges to streamline workflow and optimize patient flow.
- Assisted in developing nursing policies and procedures to implement best practices.
Education
Bachelor of Science - Nursing
University of Washington Tacoma
TacomaAssociate Degree in Nursing - Nursing
Tacoma Community College
Tacoma, WAMaster of Business Administration (MBA) - Healthcare Management
Western Governors University
Salt Lake City, UTSkills
- Healthcare Operations
- Clinic Administration
- Service Line Development
- Patient Access Strategies
- Quality Improvement
- Performance Improvement
- Regulatory Compliance
- Strategic Planning
- Budget Management
- Workforce Development
- Operational Excellence
- Physician Partnerships
Certification
Registered Nurse, Washington
Credentials
- MBA-HM
- BSN
- RN
Executive Summary
Direct operational leadership for 4 pediatric specialty clinics across 5 locations, Support 15 providers (8 surgeons, 7 APPs), Lead 20.45 FTEs across clinical, operational, and administrative functions, Manage annual operating budgets exceeding $11.3M, Responsible for operations, staffing, financial performance, patient access, provider relations, quality, compliance, and strategic growth, Healthcare Operations, Clinic Administration, Ambulatory Services, Strategic Planning, Financial Stewardship, Budget Management, Service Line Development, Workforce Development, Quality Improvement, Operational Excellence, Physician Partnerships, Employee Engagement, Patient Access, Change Management, Regulatory Compliance, Performance Improvement, Lean Methodologies, Patient Experience
Volunteer Leadership
Active Member (2007-Present) | Vice President (2026-2028) | Former Treasurer | Ebony Nurses Association of Tacoma
Longstanding and active member of a nonprofit organization dedicated to improving community health outcomes, advancing education, mentoring future nursing professionals, and providing scholarship opportunities throughout the Tacoma-Pierce County region. Served in multiple leadership capacities, including Treasurer and currently Vice President, partnering with board members to advance the organization's mission of promoting health equity, educational advancement, workforce development, and community engagement. [ebonynurse...tacoma.org], [ebonynurse...tacoma.org]
Key Contributions
- Provide board leadership and support organizational governance, strategic planning, and member engagement initiatives.
- Serve as Vice President (2026-2028), collaborating with fellow board members to advance strategic priorities and organizational growth.
- Previously served as Treasurer, supporting financial oversight, fiscal accountability, and stewardship of organizational resources.
- Advance scholarship and mentorship opportunities for aspiring nursing professionals.
- Foster community partnerships that promote health education, workforce development, and health equity.
- Advocate for equitable access to healthcare, education, and professional development opportunities. [ebonynurse...tacoma.org], [ebonynurse...tacoma.org]
Timeline
Mary Bridge Pediatric Specialty Clinic Manager
Mary Bridge Children's Hospital
03.2024 - Current
Interim Manager
MultiCare Health System
01.2021 - 03.2024
Community Outreach Program Manager
MultiCare Health System
01.2020 - 03.2024
Community Outreach Liaison
MultiCare Health System
01.2016 - 01.2020
Captain, Nurse Corps
United States Army Reserve
01.2015 - 11.2023
Assistant Nurse Manager, Surgical Services
Tacoma General Hospital / Mary Bridge Children's Hospital
01.2014 - 01.2016
Bachelor of Science - Nursing
University of Washington Tacoma
Associate Degree in Nursing - Nursing
Tacoma Community College
Master of Business Administration (MBA) - Healthcare Management
Western Governors University