Overview
Work History
Summary
Work Availability
Software
Timeline
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Sheri O’Callaghan

Lincoln,NE

Overview

20
20
years of professional experience

Work History

Operations Manager/Terminal Manager

Everfresh Transportation
Grand Rapids, Michigan
01.2015 - Current
  • Worked as sales professional to start Regional Operation
  • Started with no customer base in Texas and built load count to 90+ loads a week
  • Dispatched 13 trucks for regional operation
  • Designed Dedicated lanes
  • Manager Galveston Terminal
  • Key Account Manager
  • Managed Safety and accident protocol’s

Customer Service Representative/Regional Manager

Koleaseco Inc.
Hudsonville, Michigan
01.2013 - 01.2015
  • Worked as sales professional to start Regional Operation
  • Started with no customer base in Texas and built load count to 100+ loads a week
  • Quickly and effectively solved customer challenges
  • Looked for new ways of coming up with dedicated lanes to increase service and increase revenue
  • Planned and Dispatched 25 trucks on available freight in in the regional area

Customer Service Representative

National Carriers
Irving, Texas
01.2008 - 01.2013
  • Work with sales professionals to maintain customer contact and help increase daily revenue
  • Support sales reps in opening new accounts and upgrading existing service
  • Quickly and effectively solve customer challenges
  • Looked for new ways of coming up with dedicated lanes to increase service and increase revenue
  • Planned trucks on available freight in Texas and LA area’s to decrease deadhead and increase revenue while still maintaining customer needs
  • Monitored Trailer pools
  • Received employee of the year as well as employee of the month

Customer Service Representative – National Accounts

Dart Transportation
Lancaster, Texas
01.2006 - 01.2008
  • Worked with National Account Sales manager to increase volume with National accounts
  • Managed Wal-Mart and Procter and Gamble nationwide
  • Created dedicated regional lanes to improve service while decreasing deadhead and increasing revenue
  • Monitored EDI for available loads

Summary

Seasoned Operations Manager and talented leader with 20+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft package

Tmw

As400

Mcleod

Timeline

Operations Manager/Terminal Manager

Everfresh Transportation
01.2015 - Current

Customer Service Representative/Regional Manager

Koleaseco Inc.
01.2013 - 01.2015

Customer Service Representative

National Carriers
01.2008 - 01.2013

Customer Service Representative – National Accounts

Dart Transportation
01.2006 - 01.2008

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Sheri O’Callaghan