Adaptable professional with experience in customer service, healthcare support, and operations coordination. Strong communication, reliability, and problem-solving skills support smooth daily workflow and dependable service. Focused on organization, follow-through, and keeping environments efficient and well managed.
Roomed patients, took comprehensive vital signs, and documented focused musculoskeletal histories in the electronic
health record (EHR/EMR). Assisted providers with applying, adjusting, or removing casts, splints, and braces. Assisted
with suture and staple removal, dressing changes, and basic surgical wound care. Prepared trays and assisted physicians
with joint injections, aspirations, or minor in-office procedures using sterile technique.
Provided direct patient care, conducted clinical intake, assessed vital signs, and supported providers
to ensure a safe, efficient, and comfortable clinical experience.
Managed patient scheduling, appointment confirmations, and calendar coordination to support clinic flow.
Processed patient registrations, verified demographics, and updated records in electronic health systems.
Coordinated insurance documentation, referrals, and prior authorization requests with attention to accuracy.
Graduated with Honors and was made a member of the National Technical Honor Society.