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Tricia Maschek
Peoria,AZ
Summary
Results-driven professional skilled in client relationship management and operational efficiency. Demonstrated ability to streamline processes and support team development across account management and human resources. Passionate about utilizing expertise to enhance collaboration and exceed client and organizational goals.
Overview
16
16
years of professional experience
Work History
Homemaker
Olson
Peoria, AZ
03.2026 - Current
- Coordinated meal planning and grocery shopping for nutritious meals.
- Implemented household routines to streamline daily operations.
- Supported child's emotional and social development, encouraging understanding of others and positive self-concepts.
- Researched and sourced resources for family health and wellness needs.
- Organized daily schedules for family activities and appointments.
Family Personal Assistant
Guerrero
Peoria, AZ
11.2025 - 03.2026
- Coordinated family schedules effectively to ensure timely appointments. and coordinated appointments effectively.
- Prepared meals according to prescribed diets while monitoring fluid intake and output levels.
- Enhanced emotional well-being through regular engagement in social activities and companionship.
Director of Human Resources
Fox Cigar
Mesa, Arizona
09.2023 - 09.2025
- Executed recruitment strategies, successfully attracting qualified candidates that aligned with organizational needs.
- Streamlined employee onboarding processes and orientation sessions for new hires.
- Guided employees on benefits and compensation inquiries, ensuring clarity and satisfaction in understanding options.
- Maintained accurate employee records and HR databases to ensure compliance.
- Managed comprehensive employee records, covering contact details and performance evaluations.
- Oversaw maintenance of attendance records and termination documentation for accuracy.
Business Development Specialist
Fox Cigar
Mesa, Arizona
09.2023 - 09.2025
- Developed strategic partnerships with key industry players to strengthen market presence.
- Attended tradeshows and conferences, establishing strategic connections with potential clients to expand business opportunities.
- Coordinated promotional events to actively engage customers, enhancing brand visibility and driving sales growth.
- Participated in weekly executive leadership meetings to align on goals and assess progress toward business development objectives.
Account Manager
IronRod Health
Phoenix, Arizona
12.2022 - 08.2023
- Acted as primary point of contact for client concerns and needs.
- Resolved service requests promptly, contributing to improved customer satisfaction and retention.
- Cultivated relationships with customers and internal partners, driving client and patient satisfaction.
- Maintained accurate inventory and account records, ensuring timely documentation of contract updates and renewals.
Account Manager
Cardiac Imaging
Oakbrook Terrace, IL
12.2016 - 12.2022
- Oversaw management of 80 accounts, consistently exceeding client expectations.
- Renewed existing accounts by establishing trust and reliability, ensuring continued client engagement.
- Served as primary contact for client concerns, addressing needs promptly to enhance satisfaction.
- Built strong customer relationships by efficiently resolving service requests, contributing to loyalty.
- Built productive relationships with customers and internal partners to enhance collaboration.
- Motivated onboarding team members to facilitate successful integration of new employees.
Account Manager
Antigua Medical Services
Dayton, OH
07.2010 - 12.2016
- Renewed accounts by building trusting relationships that fostered long-term loyalty.
- Identified customer needs through targeted inquiries, delivering tailored solutions that enhanced client satisfaction.
- Served as primary contact for client concerns, ensuring timely resolution and satisfaction.
- Communicated effectively with patients, staff, and external partners to facilitate operations.
- Answered telephone calls from customers or clients providing assistance where necessary.
Education
High School Diploma -
Streamwood High School
Streamwood, IL06-1991
Skills
- Customer service and support
- Family health management
- Problem solving
- Relationship management
- Household management
- Communication skills
- Household budgeting
- Community engagement
- Task prioritization
Timeline
Homemaker
Olson
03.2026 - Current
Family Personal Assistant
Guerrero
11.2025 - 03.2026
Director of Human Resources
Fox Cigar
09.2023 - 09.2025
Business Development Specialist
Fox Cigar
09.2023 - 09.2025
Account Manager
IronRod Health
12.2022 - 08.2023
Account Manager
Cardiac Imaging
12.2016 - 12.2022
Account Manager
Antigua Medical Services
07.2010 - 12.2016
High School Diploma -
Streamwood High School
References
References available upon request.
Hobbies
- Fitness and Health
- Live music
- Hiking