Detail-oriented professional with strong skills in efficiency and customer service. Experience in training team members and maintaining a clean, welcoming environment. Ready to contribute to operational success and enhance customer satisfaction.
Work History
Home Healthcare
Taken Care of My Mother | 2012 - 2014
Facilitated smooth transitions during patient discharges by coordinating with home healthcare services, equipment providers, and outpatient therapy resources as needed.
Mentored new visit nurses in best practices for patient-centered home healthcare delivery.
Identified opportunities for quality improvement within the home healthcare setting and implemented changes accordingly.
Enhanced team collaboration by conducting regular meetings, fostering open communication, and promoting best practices in home healthcare management.
Educated and trained healthcare providers on health education practices for patients.
Stacker Operator
Foam Warehouse | 2010 - 2013
Stalker Cashier
CVS | 2007 - 2009
Cashier/Cook
Shake Shack | 2005 - 2006
Operated cash register, processing transactions efficiently and accurately.
Prepared food items according to health and safety standards.
Maintained cleanliness of workstations and dining areas, ensuring a welcoming environment.
Assisted in training new team members on operational procedures and customer service standards.