SHERIDAN BEDONIE
P.O. Box 211 Chinle,AZ
Summary
A highly motivated and dependable professional with experience in behavioral health, research, and customer service. Adept at managing multiple tasks in fast-paced environments while maintaining a high standard of accuracy and professionalism. Known for strong interpersonal skills, excellent attention to detail, and a commitment to delivering quality results. Currently pursuing a Bachelor's in Social Work to deepen knowledge and impact in the field of behavioral health and social services.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Guidance Technician
Navajo Nation Division of Behavioral and Mental Health Services – Sober Living Center
04.2024 - 06.2024
- Ensure a safe and supportive environment for patients by performing room inspections and maintaining cleanliness
- Monitor and document patient behavior, including adherence to prescribed medication schedules
- Maintain strict patient confidentiality while documenting progress, activities, and any significant changes
- Assist in facilitating group meetings and activities, promoting a therapeutic environment for residents
- Participated in professional development opportunities to stay current on best practices within the field of educational guidance.
- Managed caseloads efficiently by prioritizing tasks based on urgency while maintaining high-quality service delivery for all clients under my supervision.
Research Program Assistant
Johns Hopkins Center for Indigenous Health
07.2022 - 10.2022
- Supported day-to-day operational tasks for research studies, ensuring accurate data collection and patient follow-up
- Assisted with informed consent procedures, specimen collection, and patient interactions in a research environment
- Collaborated with investigators and other team members to ensure compliance with clinical research guidelines
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Supported planning and coordination of Strong Father's program and associated activities.
Guest Service Specialist
Big Sky Resorts LLC
12.2019 - 01.2020
- Delivered excellent customer service in a fast-paced environment, handling guest inquiries and processing ticket sales
- Managed cash drawer, balanced transactions, and provided guests with information about resort amenities and services
- Responded to guest concerns via phone and email with professionalism and efficiency
- Enhanced guest satisfaction by promptly addressing inquiries and resolving issues.
- Handled high-pressure situations with grace, maintaining professionalism at all times.
Group Home Facilitator / Caregiver
Tungland Corporations
01.2018 - 11.2019
- Worked with individuals with mental disabilities to increase social skills and independence.
- Assisted clients with daily living activities, including personal care, medication management, and transportation
- Facilitated clients' appointments, ensuring they received necessary care and services in a timely manner
- Trained in CPR and First-Aid to provide emergency care when needed and ensure client safety
- Provided emotional support to enhance well-being and coping skills.
Education
Bachelor of Social Work -
Northern Arizona University
Flagstaff, AZ12.2025
Associate of Arts - Social & Behavioral Science
Diné College
Tsaile, AZ12.2021
Skills
- Data & Statistical Analysis
- Research Support & Coordination
- Behavioral Health & Patient Monitoring
- Schedule & Time Management
- Customer Service & Client Relations
- Computer Proficiency (MS Office, Adobe Suite)
- Collaboration & Teamwork
- Confidentiality & HIPAA Compliance
- Crisis Management & Conflict Resolution
- Attention to Detail & Organization
- Behavioral observation
- Documentation accuracy
- Adaptive Learning
- Educational Guidance
- Empathy Development
- Office Administration
Volunteer Experience
- Community Outreach Volunteer, Chinle Planting Hope, Inc., Support community development by organizing Thrift Store events, encouraging local donations and providing affordable goods to families in need. Assist with the Bookmobile workshops, distributing books and raising awareness about literacy while hosting interactive sessions for community members. Help manage the Children's Reading Center, offering a safe space for kids to read, engage in educational activities, and connect with peers in a supportive environment.
- Volunteer Advocate, ADABI Healing Shelter for Domestic Abuse, Chinle, AZ, Provide emotional support and advocacy for women and children affected by domestic abuse, connecting them with critical resources and services. Assist with intake, crisis counseling, and safety planning to ensure clients feel supported and secure. Facilitate workshops on healthy relationships and coping strategies. Collaborate with local organizations, law enforcement, and legal services to provide comprehensive care.
Certification
- Social & Behavioral, Education Research (Researcher IRB Training), Collaborative Institutional Training Initiative (CITI), 2024
- Basic Human Subjects Research, Collaborative Institutional Training Initiative (CITI), 2024
- CPI Non-Violent Crisis Intervention, Navajo Regional Behavioral Health Center, 2024
- Online Food Handler Certification, Indian Health Services, 2024
- Fire Safety Training, Navajo Nation Fire & Rescue Services, 2024
- Medicare/Medicaid Fraud Waste & Abuse Training, Navajo Division of Behavioral and Mental Health Services, 2024
- CPR & First Aid Certification, National CPR Foundation, 2024
Timeline
Residential Guidance Technician
Navajo Nation Division of Behavioral and Mental Health Services – Sober Living Center
04.2024 - 06.2024
Research Program Assistant
Johns Hopkins Center for Indigenous Health
07.2022 - 10.2022
Guest Service Specialist
Big Sky Resorts LLC
12.2019 - 01.2020
Group Home Facilitator / Caregiver
Tungland Corporations
01.2018 - 11.2019
Associate of Arts - Social & Behavioral Science
Diné College
- Social & Behavioral, Education Research (Researcher IRB Training), Collaborative Institutional Training Initiative (CITI), 2024
- Basic Human Subjects Research, Collaborative Institutional Training Initiative (CITI), 2024
- CPI Non-Violent Crisis Intervention, Navajo Regional Behavioral Health Center, 2024
- Online Food Handler Certification, Indian Health Services, 2024
- Fire Safety Training, Navajo Nation Fire & Rescue Services, 2024
- Medicare/Medicaid Fraud Waste & Abuse Training, Navajo Division of Behavioral and Mental Health Services, 2024
- CPR & First Aid Certification, National CPR Foundation, 2024
Bachelor of Social Work -
Northern Arizona University
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