Sheridan Disert
Prescott,AZ
Summary
Developed leadership and team management skills in fast-paced environments, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with a focus on achieving organizational goals. Looking to transition into the new field while leveraging transferable skills to contribute effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor On Shift
Dairy Queen Grill & Chill
06.2024 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Crew Team Member
Dairy
07.2023 - 06.2024
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru, and grill adjusting throughout the shift as needed.
- Maintained a clean and organized workspace, ensuring a positive environment for staff and customers.
- Demonstrated strong multitasking abilities by balancing order-taking duties while simultaneously addressing customer inquiries or concerns.
Caterer/ Floater
United Christan Youth Camp
04.2022 - 12.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Leveraged strong interpersonal skills to communicate effectively with diverse clientele regarding their unique needs and expectations.
- Adapted quickly to unexpected changes during events, maintaining high service standards.
Education
No Degree -
Tri City College Prep Highschool
5522 Side Rd, Prescott05-2025
Skills
- Training and mentoring
- Multitasking and organization
- Food safety
- Goal oriented
- Customer service
- Cash handling
- Employee motivation
- Drawer counting
- Effective closing
- Relationship building
Certification
- Valid Arizona Driver's License
- Food Handlers
Timeline
Supervisor On Shift
Dairy Queen Grill & Chill
06.2024 - Current
Crew Team Member
Dairy
07.2023 - 06.2024
Caterer/ Floater
United Christan Youth Camp
04.2022 - 12.2022
- Valid Arizona Driver's License
- Food Handlers
No Degree -
Tri City College Prep Highschool
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