Sheridan Morris
St. Petersburg,FL
Summary
Dependable bartender and server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Bartender/Cocktail Server
Udream Events
02.2022 - Current
- Prepared for events by setting up bar, stocking supplies and arranging tables.
- Responded to guest questions and requests with friendly and knowledgeable service.
- Set up glassware, liquor, and other necessary supplies for special events.
- Maintained impeccably clean, attractive and well-stocked bar area.
Bartender/Server
Buoy's Waterfront Bar And Grill
09.2021 - 09.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems
- Worked with POS system to place orders, manage bills and handle complimentary items
- Cultivated warm relationships with regular customers.
- Increased sales significantly by upselling higher-end products to customers.
Bartender/Server
Tanner's Bar And Grill
08.2018 - 08.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Kept register accurate through correct billing, payment processing and cash management practices
- Checked identification for minimum age for sale of alcoholic beverages
- Applied comprehensive knowledge of wine, liquor and beer to increase daily beverage sales
- Noted special patron requests and followed up with kitchen to confirm delivery
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly
- Display leadership skills in a dynamic environment.
Education
Bachelor of Science - Criminology
Kansas State University
Manhattan, KS05.2021
Skills
- Dining area maintenance
- Point of sale operation
- Beverage preparation
- Mixing drinks/pouring beer
- Conflict Resolution
- Food and beverage pairings
- Ability to multitask while paying attention to detail
- High-Volume Dining
- Cash handling
Timeline
Bartender/Cocktail Server
Udream Events
02.2022 - Current
Bartender/Server
Buoy's Waterfront Bar And Grill
09.2021 - 09.2023
Bartender/Server
Tanner's Bar And Grill
08.2018 - 08.2021
Bachelor of Science - Criminology
Kansas State University
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