Sherif Abouzenad

• Cultivated and developed new carrier relationships that best align with business needs.
• Managed capacity by developing strategic partnerships with carriers to enhance coverage efficiency and to provide our customers with exceptional service and cost savings.
• Managed day-to-day operations and help the team achieve all key job functions.
• Negotiated favorable rates for the company, leading to improved profit margins.
• Collaborated with account management teams to streamline processes, enhancing overall productivity and customer satisfaction levels.
• Cultivated a culture of accountability within my team by establishing clear expectations and holding my carrier sales reps responsible for meeting targets.
• Implemented training programs for newly hired carrier sales representatives, improving overall knowledge of company policies and procedures.
• Established performance metrics to evaluate success, using data-driven insights to make informed decisions on future strategy.
• Expanded carrier partnerships through targeted outreach efforts.
• Resolved problems with high-profile customers to maintain relationships and increase the return customer base.

• Focused on developing relationships with new and existing carriers.
• Conducted cold calling and research available databases for potential leads.
• Drove revenue and business growth through carrier management.
• Effectively managed our load boards to ensure capacity was secured.
• Resolved issues that might arise concerning covered freight.

• Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
• Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
• Provided all drivers with pertinent safety materials regarding rules and regulations.
• Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
• Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
• Trained drivers to manage time effectively, improving overall mileage performance.