Sherif Gobran

• Supervised daily store operations, optimizing staffing and inventory management to maintain smooth operations.
• Trained and mentored new team members on customer service protocols and sales techniques, enhancing team effectiveness.
• Delivered exceptional customer service to enhance shopping experience and foster brand loyalty.
• Implemented visual merchandising strategies that improved product displays and attracted customers, increasing foot traffic.
• Monitored cash handling processes, maintaining accuracy in transactions and balancing registers.
• Managed store opening and closing procedures, ensuring compliance with company policies.

• Operated factory production line for hand sanitizer bottles during peak Covid-19 demand.
• Increased production by assessing every step of the progression, maximizing efficiency, and minimizing downtime.
• Collaborated in team environment to sustain line productivity and consistently meet deadlines.
• Inspected and repaired products to meet project expectations.
• Adjusted equipment to maintain optimal performance.
• Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
• Boxed and labeled items for shipping to ensure organization during distribution. to keep production lines moving swiftly.

• Pleasantly and courteously interacted with customers to deliver quality service.
• Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
• Resolved food and service complaints to strengthen customer loyalty and improve satisfaction.
• Engaged with customers to refill drinks and assist with needs, contributing to a welcoming environment.
• Maintained clean and organized dining area to ensure positive first impressions and enhance visitor experience.
• Maintained clean, sanitized and well-organized work spaces.
• Restocked inventory items to ensure availability for customers and staff. so my coworkers always had what they needed.
• Enthusiastically greeted customers while working the cash register.
• Accurately made change for cash transactions.

Currently Enrolled

• Next NC Scholarship Recipient
• Completed AP course in Statistics
• Completed AP course in Calculus
• Completed AP course in Government
• Completed AP course in World History
• Completed AP course in Psychology
• Extracurricular Activities: Intramural Soccer
• Debate Club Member
• Philosophy Club Member

• 4.8 weighted GPA
• 1260 composite SAT score
• Red Cross Club Member
• Beta Club Member
• National Honors Society Member
• Youth Soccer Coach
• Member of Breakfast Buddies, weekly having breakfast with an under privileged child