SHERIKA WALKER
Jacksonville
Summary
Highly ambitious Executive Assistant, eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
25
25
years of professional experience
Work History
Admissions Coordinator
Community Rehabilitation Center
06.2023 - Current
- Managed complex caseloads while maintaining excellent organizational skills to track deadlines, appointments, and follow-up tasks effectively.
- Compiled and analyzed data to track admissions trends and make recommendations for improvements.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Streamlined documentation processes, resulting in faster decision-making and improved applicant satisfaction levels.
- Improved data accuracy, meticulously maintaining and updating applicant records.
Executive Administrative Assistant
River Region Human Services
10.2018 - 06.2023
- Performed general office duties, such as ordering supplies, maintaining records management database systems and performing basic bookkeeping work.
- Coordinated executive calendar by scheduling meetings with appropriate parties and confirming availability.
- Served as a liaison between executives and other departments to ensure effective communication flow throughout the organization.
- Exhibited strong organizational skills to manage multiple projects simultaneously.
- Composed routine correspondence such as emails, memos, letters and reports in accordance with established standards.
- Provided administrative support services such as preparing reports, transcribing meeting minutes, conducting research.
Receiving Lead Trainer
Venus Fashions
12.2016 - 10.2018
- Ensured accuracy in data entry by verifying information before entering it into the system.
- Trained new employees on all aspects of the job, from safety regulations to operating equipment.
- Proficiently managed inventory control processes to ensure accurate product tracking and storage.
- Processed and verified all received items against purchase orders for quality assurance compliance.
Operations Warehouse Support Coordinator
Natural Life Collections
06.2008 - 10.2016
- Created and maintained accurate records of all operational processes, ensuring compliance with applicable laws and regulations.
- Reviewed invoices, work orders, consumption reports, and demand forecasts to estimate peak performance periods and issue work assignments.
- Established effective communication between departments to ensure efficient order fulfillment processes.
- Performed regular audits of incoming and outgoing goods to ensure accuracy of orders.
Claims Examiner
Blue Cross and Blue Shield
04.2000 - 06.2008
- Verified and analyzed data used in settling claims to validate claims and settlements according to company practices and procedures.
- Contacted or interviewed claimants, doctors, medical specialists, or employers to get additional information.
- Analyzed medical records and other documents related to claims to determine liability and damages.
- Reviewed invoices for accuracy before submitting them for payment.
- Resolved complex, severe exposure claims, using high service oriented file handling.
Education
High School Diploma - General Studies, Business Administration
Florida State Community College
Jacksonville, FL06.1987
Skills
- Spreadsheet design
- Professional communication
- Documenting meeting minutes
- 10-Key Proficiency
- Prioritization and scheduling
- Analytical problem-solving
- Document organization
- Effective communication strategies
Timeline
Admissions Coordinator
Community Rehabilitation Center
06.2023 - Current
Executive Administrative Assistant
River Region Human Services
10.2018 - 06.2023
Receiving Lead Trainer
Venus Fashions
12.2016 - 10.2018
Operations Warehouse Support Coordinator
Natural Life Collections
06.2008 - 10.2016
Claims Examiner
Blue Cross and Blue Shield
04.2000 - 06.2008
High School Diploma - General Studies, Business Administration
Florida State Community College
Similar Profiles
Rebecca WilliamsRebecca Williams
Psychosocial Rehabilitation Counselor at Community Rehabilitation CenterPsychosocial Rehabilitation Counselor at Community Rehabilitation Center
Brandy BerceyBrandy Bercey
Heart/ Autonomics Technician at Vanderbilt Medical CenterHeart/ Autonomics Technician at Vanderbilt Medical Center
Jose OrtizJose Ortiz
Program Manager/Case Manager at Restoration Recovery CenterProgram Manager/Case Manager at Restoration Recovery Center
KEVIN PINCKNEYKEVIN PINCKNEY
Customer Service Representative at LineageCustomer Service Representative at Lineage
Eric E. ByrdEric E. Byrd
Owner at Reach Your Potential TrainingOwner at Reach Your Potential Training