Sherine Grant
Bullock Mountain, Bog Walk District P.O,St Catherine
Summary
Highly analytical and adaptable individual with exceptional communication and teamwork skills. Demonstrated ability to excel in new environments and contribute to team success. Committed to continuous learning and professional growth, bringing a positive attitude and a strong desire to further develop skills.
Overview
17
17
years of professional experience
Work History
Certified Nursing Assistant
Lorna Bingham Nursing Home
Linstead, St Catherine
07.2023 - 05.2024
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Room Attendant
Upper Deck Guest House
Montego Bay, St Catherine
03.2021 - 05.2022
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
Counter Clerk
Cheap & Cheap Wholesale & Harberdashery
Spanish Town, St Catherine
08.2019 - 04.2021
- Developed rapport with clientele through friendly interactions and personalized service experiences.
- Processed cash, check and credit card payments.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Demonstrated excellent communication skills while interacting with diverse customers on a daily basis.
- Stocked counters, display refrigerators, salad bar and steam table to meet menu and display requirements.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Maintained clean and orderly work stations and reported hazards to management.
Customer Sales Representative
Classic Collection Clothes Store
Linstead. St Catherine
05.2007 - 02.2008
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Assisted call-in customers with questions and orders.
- Described product highlights and benefits to help guide purchasing decisions.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Maintained accurate records of customer interactions, transactions, and follow-up actions for seamless continuity in support services.
Education
Diploma - Health Care & Housekeeping
Distinction College
Spanish Town CT05.2023
Bogwalk High School
Bog Walk, St. Catherine01.2006
Skills
- Attention to Detail
- Customer Service
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Critical Thinking
- Computer Skills
- Organizational Skills
- Organization and Time Management
References
- Paulette Blair Reverent, (876) 548-8205
- Dave Mckain, (876) 438-3024
Timeline
Certified Nursing Assistant
Lorna Bingham Nursing Home
07.2023 - 05.2024
Room Attendant
Upper Deck Guest House
03.2021 - 05.2022
Counter Clerk
Cheap & Cheap Wholesale & Harberdashery
08.2019 - 04.2021
Customer Sales Representative
Classic Collection Clothes Store
05.2007 - 02.2008
Diploma - Health Care & Housekeeping
Distinction College
Bogwalk High School