
Dedicated customer service professional skilled in guest relations, communication, and multitasking. Proven ability to deliver exceptional service in fast-paced environments, ensuring guest satisfaction and operational efficiency.
• Answered and directed incoming phone calls professionally.
•Checked guests in and out using the Cloudbeds hotel management system.
• Handled cash transactions and processed guest payments.
• Received and signed for deliveries and packages.
• Resolved guest inquiries and provided excellent customer service.
• Welcomed and seated guests while maintaining an organized dining area.
• Assisted with food running, table maintenance, and light cleaning duties.
• Provided friendly customer service and supported restaurant operations.
• Utilized restaurant POS systems to assist with daily operations.
• Picked, packed, sorted, and prepared customer orders for shipment.
• Maintained accuracy and efficiency in a fast-paced warehouse environment.
• Assisted with box assembly and inventory handling.
• Followed company safety and quality standards.
• Delivered food and beverage service to guests.
• Processed cash and credit card transactions accurately.
• Handled food and alcoholic beverage orders while maintaining compliance with company policies.
• Assisted with food running, cleaning, and guest satisfaction efforts.
• Utilized POS for order entry and payment processing.
• Greeted and seated guests while managing restaurant flow.
• Assisted with to-go orders and phone inquiries.
• Supported servers through food running and table bussing.
• Maintained a clean and welcoming environment for guests.
• Demonstrated strong multitasking and communication skills.
Customer Service
Guest Relations
Cash Handling
Phone Etiquette
Food Service
Food Safety
Restaurant Operations
Hospitality
OpenTable
Toast POS
Cloudbeds
Reservation Management
Upselling
Communication Skills
Multitasking
Teamwork
Retail Sales
Serving Experience
Barista Experience
Warehouse Operations