Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherisa Vega

Sunrise

Summary

Dedicated customer service professional skilled in guest relations, communication, and multitasking. Proven ability to deliver exceptional service in fast-paced environments, ensuring guest satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

Hostess

The House on the River
03.2023 - 06.2023
  • Greeted and seated guests while managing reservations and waitlists.
  • Assisted servers by running food and bussing tables.
  • Delivered exceptional customer service in a high-volume restaurant environment.
  • Answered customer questions about hours, seating, and menu information.

Front Desk Receptionist

Hotolos Hollywood Hotels
05.2022 - 05.2023

• Answered and directed incoming phone calls professionally.
•Checked guests in and out using the Cloudbeds hotel management system.
• Handled cash transactions and processed guest payments.
• Received and signed for deliveries and packages.
• Resolved guest inquiries and provided excellent customer service.

Hostess

SoBe Vegan
02.2022 - 07.2022

• Welcomed and seated guests while maintaining an organized dining area.
• Assisted with food running, table maintenance, and light cleaning duties.
• Provided friendly customer service and supported restaurant operations.
• Utilized restaurant POS systems to assist with daily operations.

Warehouse Associate

ShipMonk
11.2021 - 01.2022

• Picked, packed, sorted, and prepared customer orders for shipment.
• Maintained accuracy and efficiency in a fast-paced warehouse environment.
• Assisted with box assembly and inventory handling.
• Followed company safety and quality standards.

Server

Bokamper’s Sports Bar & Grill
03.2021 - 01.2022

• Delivered food and beverage service to guests.
• Processed cash and credit card transactions accurately.
• Handled food and alcoholic beverage orders while maintaining compliance with company policies.
• Assisted with food running, cleaning, and guest satisfaction efforts.
• Utilized POS for order entry and payment processing.

Hostess

El Camino
08.2020 - 03.2021

• Greeted and seated guests while managing restaurant flow.
• Assisted with to-go orders and phone inquiries.
• Supported servers through food running and table bussing.
• Maintained a clean and welcoming environment for guests.
• Demonstrated strong multitasking and communication skills.

Education

No Degree - Criminal Justice

BROWARD COLLEGE
Davie, FL
08-2030

Skills

    Customer Service
    Guest Relations
    Cash Handling
    Phone Etiquette
    Food Service
    Food Safety
    Restaurant Operations
    Hospitality
    OpenTable
    Toast POS
    Cloudbeds
    Reservation Management
    Upselling
    Communication Skills
    Multitasking
    Teamwork
    Retail Sales
    Serving Experience
    Barista Experience
    Warehouse Operations

Timeline

Hostess

The House on the River
03.2023 - 06.2023

Front Desk Receptionist

Hotolos Hollywood Hotels
05.2022 - 05.2023

Hostess

SoBe Vegan
02.2022 - 07.2022

Warehouse Associate

ShipMonk
11.2021 - 01.2022

Server

Bokamper’s Sports Bar & Grill
03.2021 - 01.2022

Hostess

El Camino
08.2020 - 03.2021

No Degree - Criminal Justice

BROWARD COLLEGE