Summary
Overview
Work History
Education
Skills
Licensure Certifications
References
Timeline
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SHERITA B. BAKER

Katy,TX

Summary

Results-oriented Clinical Manager II specializing in women's health, with expertise in operations management and team leadership. Enhanced patient outcomes through strategic planning and effective resource management. Experienced in staff coaching and policy implementation, fostering collaboration and support among teams to improve care delivery.

Overview

19
19
years of professional experience

Work History

Clinical Manager II - L&D, Antepartum, and OBED

Memorial Hermann Sugar Land
Sugar Land, Texas
2024.03 - Current

Key Achievements and Contributions

  • Manage clinical operations to ensure high-quality, safe patient care delivery with a worked FTE variance of 97.5% and a paid productivity rate of 103%.
  • Successful State-Designated Maternal Leveling earning zero deficiencies―a distinction achieved by only five hospitals since 2019
  • Manage daily operations, ensuring optimal staffing, budgeting, scheduling, and resource allocation for effective patient care with a total turnover rate of 8.3%, and a RN Engagement score of 77% for 71 current employees
  • Monitored compliance with healthcare regulations and quality standards, earning departmental Dr. Michael Shabot Quality and Safety Award
  • Coordinated interdisciplinary meetings to strengthen collaboration and communication among healthcare teams through active participation in our Maternal and Neonatal QAPI Programs.
  • Engaged with patients and families to address concerns, enhancing patient satisfaction and experience. Current overall patient satisfaction NPS score 69.6 (Distinguished) and HCAHPS score 75.9 (Target)
  • Supervised the implementation and utilization of EPIC electronic health record system for efficient documentation throughout the departments.
  • Improve policies and procedures through development, implementation, revision and evaluation of new protocols.

Community/Campus/ System Affiliations

  • FY26-FY28 Strategic Planning Committee
  • Manager, Sponsor, CLF (FY25), & EBP (FY25 & FY26)
  • System Nurse Manager Collaborative
  • Catalyst Leadership Mentor
  • Women's Leader Cohort 9 (Brian Sisk) and 10 (Donna Beecroft).
  • Code Lilac
  • C-Section SSI Committee Chair
  • Texas Aim Member
  • Lactation and Safe Sleep Opportunities in Texas (LASSO – TX)
  • MH Community Service Corp.

Clinical Coordinator/RN Staff Nurse

Memorial Hermann Sugar Land
Sugar Land, TX
2012.02 - 2024.03
  • Supervised nursing staff while providing administrative support to enhance direct patient care.
  • Directed collaboration among nursing team, physician partners, and ancillary departments for optimal patient outcomes.
  • Provided comprehensive support for medical and emotional needs of laboring patients and families.
  • Managed assessment of fetal heart rate, uterine activity, and all labor stages during perinatal care.
  • Triage antepartum patients to ensure timely and effective prioritization of care.

Women’s Health Nurse Practitioner (Part Time)

Genesys Women OB/GYN
Sugar Land, TX
2019.01 - 2020.06
  • Executed direct patient prenatal care across all stages of pregnancy, including pre-conception counseling.
  • Conducted measurements of fundal height, assessed fetal heart rates, and performed vaginal examinations.
  • Managed gynecological patient care, conducting thorough workups and histories to ensure comprehensive evaluations.
  • Performed detailed physical and gynecological evaluations to establish working diagnoses.
  • Ordered and interpreted routine diagnostic tests to facilitate informed clinical decisions.
  • Implemented personalized treatment plans based on comprehensive assessments.
  • Provided patient education and counseling to improve understanding of health issues and promote proactive health management.

Women’s Health Nurse Practitioner (Part Time)

Crossroads OB/GYN
Katy, TX
2017.05 - 2017.09
  • Delivered direct patient care as clinic's sole specialty provider, performing comprehensive workups to address individual health needs.
  • Conducted physical and gynecological exams to establish accurate diagnoses.
  • Developed and managed patient care plans, aligning with best practices to optimize outcomes in women's health.
  • Provided education on preventive care and wellness strategies, empowering patients to make informed health decisions.
  • Collaborated with physicians, executing delegated tasks through telemedicine.

Contract Staff Nurse, Labor and Delivery

Nightingale Nurses/Doctor’s Hospital
Houston, TX
2011.11 - 2012.02
  • Delivered direct patient care and support for medical and emotional needs of laboring patients during 10-week contract.
  • Assessed, managed, and evaluated fetal heart rate and uterine activity throughout labor stages.
  • Implemented best practices to ensure optimal patient outcomes during labor management.

Staff Nurse, Labor and Delivery / High Risk Antepartum

Bon Secour’s St Francis Eastside
Greenville, SC
2007.05 - 2011.08
  • Assessed, planned, implemented, evaluated care for antepartum, intrapartum, postpartum women and families, ensuring quality and safety throughout the perinatal period.
  • Cross-trained as LDRP Nurse, delivering comprehensive, patient-centered care across multiple stages of labor and delivery.
  • Collaborated with interdisciplinary teams, community agencies to improve patient outcomes through coordinated care and resource sharing.

Education

Doctor of Nursing Practice - Healthcare Systems Leadership

Chamberlain University
Chicago, IL
05.2028

Master of Science - Women’s Health Nursing/Gender Related Studies

Drexel University
Philadelphia, PA
2015-06

Associates in Health Sciences - Nursing

Greenville Technical College
Greenville, SC
2007-03

Bachelor of Science - Biology (Pre-Professional)

Norfolk State University
Norfolk, VA
2002-07

Skills

  • Coaching and mentoring
  • Strategic planning
  • Women's health education
  • Team collaboration
  • Operations management
  • Financial management
  • Staff performance management
  • Expectation setting
  • Communication skills
  • Disciplinary techniques
  • Performance evaluations
  • Decision-making
  • Resource allocation
  • Policy and procedure development
  • Key performance indicators
  • Team leadership

Licensure Certifications

  • Texas RN license
  • NCC Board Certified Women's Health Care Nurse Practitioner (WHNP-BC)
  • NCC Certified in Obstetric and Neonatal Quality and Safety (C-ONQS)
  • NCC Certified in Inpatient Antepartum Nursing (RNC-IAP)
  • Basic Life Support for Healthcare (BLS) Providers (CPR & AED)
  • Advanced Cardiovascular Life Support (ACLS) Provider
  • Neonatal Resuscitation Program (NRP) Provider
  • Advanced Fetal Monitoring Provider

References

Available on Request

Timeline

Clinical Manager II - L&D, Antepartum, and OBED

Memorial Hermann Sugar Land
2024.03 - Current

Women’s Health Nurse Practitioner (Part Time)

Genesys Women OB/GYN
2019.01 - 2020.06

Women’s Health Nurse Practitioner (Part Time)

Crossroads OB/GYN
2017.05 - 2017.09

Clinical Coordinator/RN Staff Nurse

Memorial Hermann Sugar Land
2012.02 - 2024.03

Contract Staff Nurse, Labor and Delivery

Nightingale Nurses/Doctor’s Hospital
2011.11 - 2012.02

Staff Nurse, Labor and Delivery / High Risk Antepartum

Bon Secour’s St Francis Eastside
2007.05 - 2011.08

Doctor of Nursing Practice - Healthcare Systems Leadership

Chamberlain University

Master of Science - Women’s Health Nursing/Gender Related Studies

Drexel University

Associates in Health Sciences - Nursing

Greenville Technical College

Bachelor of Science - Biology (Pre-Professional)

Norfolk State University
SHERITA B. BAKER