Sherita Davis
Washington,DC
Summary
Dynamic and detail-oriented Radiology Secretary at MedStar NRH Rehabilitation Network, recognized for enhancing department efficiency through meticulous insurance handling and proactive customer service. Proficient in Microsoft Office and HIPAA compliance, I excel in patient scheduling and maintaining organized medical records, ensuring seamless operations and exceptional client experiences.
Overview
16
16
years of professional experience
Work History
Radiology Secretary
MedStar NRH Rehabilitation Network - Irving Street
Washington, DC
04.2022 - 05.2025
- Supported quality assurance initiatives within the department by participating in audits and consistently adhering to established protocols.
- Increased overall department efficiency with meticulous handling of insurance authorizations and billing procedures.
- Supported radiology department by maintaining clean and organized workspaces for optimal functionality.
- Ensured accurate billing practices by working closely with the finance department on invoicing matters related to radiology services.
- Promoted excellent customer service by promptly responding to phone calls, emails, and resolving issues proactively.
- Assisted in streamlining the referral process between physicians'' offices and the Radiology Department for increased productivity.
Receptionist
F.A.C.T.S PLLC
Washington, DC
07.2009 - 03.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
High School Diploma -
Suitland High School
Suitland, MD06-1993
Skills
- Strong organizational skills
- HIPAA compliance
- Effective communication
- Microsoft office suite proficiency
- Patient scheduling expertise
- Medical records maintenance
Timeline
Radiology Secretary
MedStar NRH Rehabilitation Network - Irving Street
04.2022 - 05.2025
Receptionist
F.A.C.T.S PLLC
07.2009 - 03.2012
High School Diploma -
Suitland High School