Sherita Hicks
Laurel,MS
Summary
Detailed-oriented and dependable clerical professional with extensive experience in records management, data entry, and administrative support,. Known for strong attention to detail, confidentiality, and the ability to follow established procedures in fast-paced office environments. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Wage Garnishment Specialist
Wayne Sanderson Farms
Laurel, MS
06.2023 - 10.2024
- Maintained a comprehensive understanding of various types of wage attachments, including tax levies, child support orders, and student loan deductions, enabling accurate processing of diverse cases.
- Developed strong relationships with courts, attorneys, and other parties involved in garnishment cases to facilitate smooth case resolution.
- Maintained high levels of confidentiality when processing sensitive financial information for clients, protecting privacy and adhering to ethical standards within the industry.
- Investigated instances of incorrect garnishment documentation.
- Assisted human resources departments with interpreting complex language surrounding wage attachment regulations during training sessions or informational meetings upon request.
- Reviewed, computed and corrected payroll errors to improve accuracy of garnishments.
- Provided customer support to employees by answering garnishment-related inquiries.
- Facilitated clear communication between all parties involved in the garnishment process through proactive outreach and prompt response to inquiries.
- Set up wage garnishments resulting from child support orders and tax levies.
Personnel Services Clerk
Sanderson Farms General Office
Laurel, MS
06.2018 - 06.2023
- Scheduled and implemented onboarding and orientation programs for new employees.
- Maintain, monitor and log garnishments/orders for entire company.
- Respond and monitor garnishment/orders for Salary and Hourly employees assigned to General Office.
- Verifies employment and wages to state agencies as requested.
- Prepares reports/surveys for submission to local, state and federal agencies.
- Perform clerical duties for management personnel as needed.
- Skilled at working independently and collaboratively in team environment
- Worked well in team setting, providing support and guidance
- Developed and maintained courteous and effective working relationships
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Processing Secretary
Sanderson Farms Processing Plant
Collins, MS
05.2015 - 06.2018
- Answered multi-line phone system and enthusiastically greeted callers.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
- Screened visitors and issued badges to maintain safety and security.
- Demonstrated respect, friendliness and willingness to help wherever needed
Debone Line Worker
Sanderson Farms Processing Plant
Collins, MS
10.2012 - 05.2015
- Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
- Used vacuum packing equipment to seal final cuts for shipping.
- Inspected equipment, checking for proper functioning and safety.
- Paid attention to detail while completing assignments.
- Performed meat inspections to maximize food safety.
- Cut product into correct sizes to be arranged in trays for packaging.
- Prepared various meats by cutting and trimming in preparation for display cases.
Education
No Degree - General Studies
Mississippi State University
Starkville, MSHigh School Diploma -
Prentiss Senior High School
Prentiss, MS05.2008
Skills
- Clerical and Administrative Support
- Data Entry and Record Maintenance
- Microsoft Office (Word, Excel, Teams, Outlook)
- Kronos (Workforce Management)
- Personnel Files
- Unemployment Claims
- Report Preparation
- Office Procedures and Policies
- Conduct Orientations
- Records Filing and Indexing
- Communication and Active Listening
Additional Information
- Strong ability to adapt to new systems and processes
- Experience working in fast-paced, high-volume environments
Timeline
Wage Garnishment Specialist
Wayne Sanderson Farms
06.2023 - 10.2024
Personnel Services Clerk
Sanderson Farms General Office
06.2018 - 06.2023
Processing Secretary
Sanderson Farms Processing Plant
05.2015 - 06.2018
Debone Line Worker
Sanderson Farms Processing Plant
10.2012 - 05.2015
High School Diploma -
Prentiss Senior High School
No Degree - General Studies
Mississippi State University