Sherley Jussome

• Enrolling and engaging new potential members into Community Care Programs such as Standard Care Management, Aetna Compassionate Care and Admission Avoidance programs
• Identified Hedis gaps in care or barriers in treatment plans, coordinate referrals to outside vendor sources
• Assist member to address Smart Care Recommendations
• Instructed members on disease management processes, implemented individualized care plans and performed telephonic outreach calls to assess compliance and effectiveness of treatment regimen
• Ensure proper utilization of available resources to promote better health outcome

• Participates in overall Pre-Op/PACU Department functions
• Follows appropriate Pre-op/PACU policies/procedures
• Performed all duties of Registered Nurse including administering pre-operative medications and perform preoperative instruction and explanation of patients' rights and procedures
• Directly assist physicians in performing invasive and non-invasive procedures
• Served as a preceptor for orientation of new employees

• Collaborate with patients, families and medical professionals to facilitate start of care admission and discharge processes
• Performed transitional case management assessment including a review of discharge instructions, scheduling post hospitalization follow up appointment, medication Reconciliation
• Review patients charts and collaborate with other disciplines to ensure patient receive appropriate services
• Ensure proper utilization of services such as {Physical therapy, Occupational therapy, Home Health Aids, Medical Social Workers}
• Implement a goal directed plan of care to return each patient to optimal functioning capability
• Work holistically, ensuring that care and discharge plans meet the physical, social, and emotional needs of patients
• Assist patients to allocate community resources

• Company Overview: Mercer Health Advantage
• Identified gaps or barriers in treatment plans, and made referrals to outside vendor sources
• Instructed members on disease management processes, implemented individualized care plans and performed monthly telephonic outreach calls to assess compliance with treatment plans and effectiveness of medication regimen
• Consulted with P.C.P, specialists on members' behalf, and interacted with medical directors on challenging cases
• Mercer Health Advantage

• Performed all duties of a Registered Nurse, including administering medications and treatments
• Directly assist physicians in performing invasive and non-invasive procedures
• Instructed patients and family members on disease management
• Established positive relationships with customers and other staff members.
• Assisted with onboarding new staff members, providing orientation and support.
• Developed and improved time management and organizational skills to maximize personal productivity.
• Supported the professional development of team members by regularly sharing best practices, encouraging ongoing learning, and promoting a culture of continuous improvement.

• Admitted clients into programs, assessed needs, and implemented individualized care plans
• Instructed patients and family members on disease process and management (acute and chronic), and performed medication reconciliation
• Supervised LPNs and CNAs
• Mentored new nursing staff, contributing to supportive work environment and improved retention rates.
• Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.

• Provided skilled nursing care to those in need of diabetes management, cardiac care, wound care, tube feeding, ostomy care, venipuncture, catheter care, and Picc line care
• Clinical supervision and in service of LPNs and CNAs that ensured consistent team education and professional development
• Conducted home visits for at-risk patients, providing necessary medical care and support for improved wellbeing.
• Communicated with physicians and practitioners for patient care concerns to obtain orders and intervention protocols.
• Led quality improvement initiatives within the nursing team, resulting in enhanced patient safety and satisfaction.

Coordinated care for 45 residents of the Alzheimer/Dementia unit

• Directed case management and risk assessment for all patients
• Reviewed prescription medications with residents and suggested changes in care
• Complied with JCAHO requirements concerning performance improvement plans
• Handled Human Resource functions that involved recruiting and training clinical staff
• Completed MDS assessment on active nursing home residents