Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Accomplishments
Timeline
Quote
Certification
Interests
Barista
Sherly Gaitan

Sherly Gaitan

Supervisor
Thornton,CO

Summary

Hardworking and talented shift supervisor with a leadership mindset and genuine desire to serve; skilled at managing multiple projects and schedules with a sense of urgency and constant follow-through, recognized for hard work, attention to detail and achieving goals; possessor of strong written, verbal and interpersonal communication skills as well as great capacity for conflict resolution, quick learner and ability to manage, train, develop and encourage the cohesion of the work team, representing the company's culture. Eager to put all my professional and humanistic potential at your disposal.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Observation Technician

Inclusive ABA
Thornton, CO
2024.07 - Current

In charge of observing the routines and behaviors of my clients in their family environment; to facilitate and collect important information that can be used in the creation of the objectives set during the therapy process, always seeking to achieve a positive and significant change in the family and social life of these children. As part of my responsibilities, i must carry out different activities daily with the client that facilitate their learning process and allow them to obtain greater independence in the long term, creating a relationship of trust, respect and empathy.

Shift Leader

Wingstop
Denver, CO
04.2023 - 08.2024
  • Responsible for assisting and supporting the general manager in meeting the store´s objectives.
  • In charge of maintaining a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
  • Responsible for the proper use ot the company's tools to train, guide and develop team members to ensure high performance.
  • Optimized inventory processes to contribute to the reduction of waste and maintain adequate stock levels.
  • Committed to customer satisfaction through prompt and courteous service, addressing concerns promptly and accurately.

VOLUNTEER

ZULU GROUP, Naval reserve, Colombian National Navy
Barranquilla, Colombia
09.2020 - 03.2021

Collaborate with the National Navy through the Zulu logistics group to carry out social work for the benefit of vulnerable communities, especially during the Covid-19 pandemic; in which prevention, awareness of brigades delivery of food and personal protection elements were carried out.

Assisted and helped in the process of vaccinations against the Covid virus and worked with people who were homeless or destitute.

Held educational sessions addressing the importance of staying home to minimize the risk of contagion.

Assistant Professor

My Second Home
Lafayette, CO
08.2024 - Current

Responsible for assisting the teacher in charge in all activities related to the care of children; such as feeding, personal hygiene, recreation, education and supervision. The children are between 2 and a half and 4 years old. They are trained in activities that promote their independence and work is done on learning Spanish as a second language to strengthen their communication possibilities with family and friends.

Education

Master Of Professional Studies - Psychology

Universidad Simon Bolivar
Barranquilla, Colombia
02.2015 - 03.2020

Skills

  • Customer Service Management
  • Operations Support
  • Production Reporting
  • Equipment Troubleshooting
  • Development of positive relationships with the work team
  • Empathic, committed, proactive and creative
  • Punctual with a positive attitude
  • Extremely hard working with a inner drive to be the best

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • The use of resources was maximized, constantly monitoring and providing feedback to the work team, obtaining a reduction in the percentage of waste per day.
  • Supervised team of 16 staff members.
  • Achieved an increase of 37% in the service management group or SMG by completing the orders with accuracy and efficiency.

Timeline

Assistant Professor

My Second Home
08.2024 - Current

Observation Technician

Inclusive ABA
2024.07 - Current

Shift Leader

Wingstop
04.2023 - 08.2024

VOLUNTEER

ZULU GROUP, Naval reserve, Colombian National Navy
09.2020 - 03.2021

Master Of Professional Studies - Psychology

Universidad Simon Bolivar
02.2015 - 03.2020

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Certification

  • Psychology, university Simon Bolivar-Colombia.
  • Technology in hotel and tourism management-SENA,Colombia.
  • Diploma in clinical pathology.

Interests

Work with children and older adults

Serve to the community

Finding an inspiring company yhat can contribute professionally and humanely

Obtaining financial growth

Stand out as a professional

Sherly GaitanSupervisor