Overview
Work History
Education
Skills
Skills Interests
Timeline
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Sherly Moncada

Nashville,TN

Overview

2
2
years of professional experience

Work History

Seasonal Assistant Manager

Blue Monkey Shaved Ice
06.2025 - 10.2025
  • Managed and oversaw all on-site catering and event operations, from initial truck preparation and stocking to driving to locations and setting up
  • Led a team member to efficiently set up and operate the shaved ice truck, ensuring smooth service and maintaining organization in a fast-paced environment
  • Coordinated directly with event hosts to confirm details and optimize setup, and successfully managed the breakdown and restocking process after each job
  • Mentored and trained new team members, providing ongoing coaching and support to ensure operational excellence and exceptional customer service.

Seasonal Shop Manager

Blue Monkey Shaved Ice
04.2024 - 10.2025
  • Managed and optimized inventory of ingredients and supplies, proactively purchasing items to prevent stock shortages and ensure continuous operations during peak season.
  • Implemented a streamlined organization system within the shop to improve workflow and enhance operational efficiency for the team.
  • Produced and prepared shaved ice flavors and ingredients based on weekly demand, ensuring the shop was consistently stocked to meet customer needs.


Sales Representative

Cricket Wireless
11.2024 - 05.2025
  • Consistently exceeded monthly sales goals by effectively promoting and selling a wide range of phones and accessories to customers
  • Provided expert customer service and technical support, assisting hundreds of customers with bill payments, new device setup, and seamless data transfers
  • Managed daily store operations, including maintaining a clean and organized sales floor to ensure a professional environment and a positive customer experience

Seasonal Shift Leader

Blue Monkey Shaved Ice
04.2024 - 10.2024
  • Collaborated with assistant manager and team members to execute all on-site event and catering operations, ensuring a seamless and smooth workflow from setup to breakdown
  • Ensured operational readiness for each job by actively maintaining organization within the truck and overseeing all restocking procedures
  • Delivered exceptional customer service by engaging with customers, providing expert recommendations, and ensuring high levels of satisfaction with their orders

Education

Bachelor of Science - Psychology

Trevecca Nazarene University
Nashville, TN
12-2026

Skills

  • Work ethic
  • Organization
  • Responsibility
  • Problem solving
  • Ability to work under pressure
  • Creative thinking
  • Adaptability
  • Attention to detail
  • Communication
  • Microsoft Office
  • Bilingual

Skills Interests

Work ethic, Organization, Responsibility, Problem solving, Ability to work under pressure, Creative thinking, Adaptability, Attention to detail, Communication, Microsoft Office, CompTIA IT Fundamentals certified, English, Spanish, this is usually optional, but interests can help you build rapport with interviewers!

Timeline

Seasonal Assistant Manager

Blue Monkey Shaved Ice
06.2025 - 10.2025

Sales Representative

Cricket Wireless
11.2024 - 05.2025

Seasonal Shop Manager

Blue Monkey Shaved Ice
04.2024 - 10.2025

Seasonal Shift Leader

Blue Monkey Shaved Ice
04.2024 - 10.2024

Bachelor of Science - Psychology

Trevecca Nazarene University

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Sherly Moncada