Sherly Vargas Pacheco
Chicopee,MA
Summary
I started my medical career as a certified nursing assistant, then ventured on to a phlebotomist to gain more skills. I have always wanted to do something exciting and also related to nursing. Being highly energetic has helped me seek new tasks and help the Intensive care unit in secretarial work. I aspire to be a nurse in the future. I am currently in the Nursing program at Berkshire Community College. Helping people has always been a passion of mine. Seeking to broaden my skills and knowledge as I attend nursing school.
Overview
11
11
years of professional experience
1
1
Certification
1
1
Language
Work History
Operations Associate
Baystate Medical Center
01.2017 - Current
- Responsible for handling all patient record books for the Intensive Care Unit
- Assist Charge RN with shift decisions
- Responsible for updating staff and patient information records
- Assist family members during their visits
- Responsible for ordering secretarial supplies through Staples and WB Mason.
- Set up inner and outside transportation for patients.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Oversaw day to day Operations Associates duties, ensuring timely completion of tasks and adherence to company policies and procedures.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance such as Excel, Word, Clairvia, Capacity Management, PCM, Emails, Death forms, Kronos (time keeper), Invision (admissions and discharges)
- Developed and implemented strategies to maximize productivity and streamline operations.
Patient Care Technician/Phlebotomist
Baystate Medical Center
06.2013 - Current
- Assist RN with bathing, feeding, repositioning, transporting, set up IV lines, and bed side procedures
- Completed proper sanitation and cleaning of equipment and work areas between patients
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios
- Demonstrated adaptability while working alongside various medical teams including Nurses, techs, respiratory therapists, and educators to provide comprehensive patient care
- Aided in the stabilization of critical patients with emergency interventions such as CPR or AED usage under supervision of RNs or physicians
- Pick up blood products from Blood Bank
- Maintained a clean and organized work area by performing routine equipment checks, restocking supplies, and sanitizing surfaces as needed
- Enhanced patient experience through compassionate care and communication during blood draw procedures
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including geriatric, and challenging cases
Education
Certified Nursing Assistant Certificate -
Holyoke Community College
Associate of Science - Nursing
Berkshire Community College
Pittsfield, MA05.2026
Phlebotomy Certificate -
American Red Cross / Pioneer Valley Chapter
02.2013
High School Diploma -
Roger L. Putnam Vocational/Technical High School
12.2006
Skills
- Bilingual
- Professional and mature
- Excel spreadsheets
- Strong Problem Solver
- Documentation and Recordkeeping
- Filing and data archiving
- Verbal and written communication
- Good under pressure and multi-tasking
- Blood Glucose Testing
- Infection control standards
- Time Management
- HIPAA Compliance
- Certified in CPR/AED
Accomplishments
I created an Operations Assistant handbook from scratch for the Intensive Care Unit and forms to better document daily tasks and record keeping documents.
Certification
- PT - Phlebotomy Technician
- CPR
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Associate
Baystate Medical Center
01.2017 - Current
Patient Care Technician/Phlebotomist
Baystate Medical Center
06.2013 - Current
Certified Nursing Assistant Certificate -
Holyoke Community College
Associate of Science - Nursing
Berkshire Community College
Phlebotomy Certificate -
American Red Cross / Pioneer Valley Chapter
High School Diploma -
Roger L. Putnam Vocational/Technical High School