Sherlye Massaline
Orlando,Florida
Summary
Reliable Consumer specialist with a detailed-oriented mentality and ethical nature. Over ten years of experience woking with health information and providing exceptional customer service. Disciplined and hard working.
Overview
17
17
years of professional experience
Work History
Consumer Access Specialist
AdventHealth
Orlando, FL
02.2022 - Current
- Clear patients for appointments
- Clear registration errors, verify insurance eligibility through phone, fax, and portal
- Collect time of service payments to include: co-pays, co-insurances, and deductibles
- Manage and monitor mail from the department mailbox which includes import and scanning documents into the appropriate patients chart
- Assist with other duties such as workques and quickpasses
EKG Technician
AdventHealth
Altamonte Springs, FL
12.2007 - 02.2022
- Perform diagnostic quality ECG’s and place Holter monitors on patients
- Transmit ECG’s done on the floors into system’s database
- Responds to codes
- Assist with clerical duties such as: Matching completed ECGs to physician’s order in the patient’s electronic health record for interpretation and analysis
- Scan and upload Holter data into system’s database
- Download and prepare Holter reports for physician analysis
Document Processing Specialist/Courier
STAT Informatics
Orlando, FL
01.2017 - 04.2017
- Pick up and drop off medical charts
- Receive/check in charts
- Prepare charts into batches to be scanned into computer and released into work production que
Education
Certificate - Medical Billing and Coding
Ancora Training
01.2024
Skills
- Electronic Health Record
- Customer service experience
- Patient/Healthcare experience
- Medical Terminology
- Epic/Cerner
Timeline
Consumer Access Specialist
AdventHealth
02.2022 - Current
Document Processing Specialist/Courier
STAT Informatics
01.2017 - 04.2017
EKG Technician
AdventHealth
12.2007 - 02.2022
Certificate - Medical Billing and Coding
Ancora Training