Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Sherlyn Andraca

Lakeland,FL

Summary

Hardworking professional in hospitality management, known for high productivity and efficiency in task completion. I possess specialized skills in customer service, conflict resolution, and time management having worked in fast-paced environments. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences.

Overview

3
3
years of professional experience

Work History

Host

Harry'S Seafood Bar & Grille
Lakeland, FL
01.2023 - Current
  • Greeted guests upon arrival and provided them with menus.
  • Provided customers with accurate wait times and monitored waiting list.
  • Coordinated guest seating assignments using systematic rotation
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.

Crew Member

Wendy's
Lakeland, FL
11.2022 - 03.2023
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Prepared beverages and food items according to company standards.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Crew Member

Krispy Kreme
Lakeland, Florida
04.2022 - 08.2022
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Maintained organization of donut rack and related supplies
  • Ensured efficient drive-through service
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.

Education

High School Diploma -

Kathleen High School
1100 Red Devil Way, Lakeland, FL 33815
05-2023

Associate of Science - Business Administration

Polk State College
3425 Winter Lake Rd, Lakeland, FL 33803

Skills

  • Effective Time Management
  • Resilient in Fast-Paced Environments
  • Team Collaboration
  • Telephone reception
  • Reservations Management
  • Exceptional communication
  • Rapid Knowledge Acquisition

Affiliations

In high school, I was apart of the Air Force JROTC program.

In my free time, I enjoy going to the gym and on runs. My favorite spot is going around Lake Hollingsworth.

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Host

Harry'S Seafood Bar & Grille
01.2023 - Current

Crew Member

Wendy's
11.2022 - 03.2023

Crew Member

Krispy Kreme
04.2022 - 08.2022

High School Diploma -

Kathleen High School

Associate of Science - Business Administration

Polk State College
Sherlyn Andraca