Sherlyn Bray
Fort Worth,TX
Summary
Dynamic Intake Referral Benefits Specialist with extensive experience at Acuserve, adept at navigating healthcare benefits and ensuring compliance. Proven ability to enhance patient service through effective communication and meticulous data management. Skilled in processing authorizations and appeals, while delivering exceptional customer service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Intake Referral Benefits Specialist
Acuserve
Remote
11.2024 - 04.2026
- Administered employee benefits programs, ensuring compliance with policies and regulations.
- Assisted in resolving benefits-related inquiries, providing timely support to employees.
- Processed benefit enrollment changes and terminations accurately and efficiently.
- Processed Infusion therapy referrals, and updating providers during review, for completion.
- Reviewed Medicare patients, for proper guidelines.
- Ran RX test claims for medication/s approvals.
Patient Service Coordinator
Contract With Medix Staffing for Cook Children’s
Fort Worth, TX
01.2024 - 07.2024
- Coordinated patient appointments and follow-ups to enhance scheduling efficiency.
- Assisted patients with insurance verification and documentation requirements for seamless service.
- Managed medical records and ensured compliance with HIPAA regulations for data security.
- Facilitated communication between healthcare providers and patients for improved care coordination.
- Responsible for shipping Durable Medical equipment order/s, for patients.
- Responsible for answering incoming calls, and routing calls to the correct departments.
Sales Coordinator
REPAY
Fort Worth, TX
05.2022 - 07.2023
- Coordinated sales efforts to optimize customer engagement and streamline communication between teams.
- Managed scheduling and logistics for sales meetings, enhancing operational efficiency.
- Responsible for processing electronic payments for accounts
- Reviewed documents for business to ensure accuracy to open business.
- Prepared correct documentation to be sent to banks, for approval.
Education
No Degree - Medical Billing & Coding
Concorde Career College
Grand Prairie, TXHigh School Diploma - Basics
Brewer High School
Fort Worth, TX05.1987
Skills
Verbal and written communication
Healthcare benefits
Benefits explanation
Office Administration
Customer Service
MS Word / MS Outlook
Prior Authorizations / Appeals / Peer to Peers
Data Entry
HIPPA / Confidentiality
CPT / ICD-10 / HCPCS Coding
Phone Communication
Medical Terminology
Payment Processing
CPR
Caretend
Co-Pay Assistance
Medicare guideline reviews
DME / Home Infusion
Medicare / Medicaid / Commercial/ Federal insurance knowledge
Pharmacy / Test Claims knowledge
Intake
Timeline
Intake Referral Benefits Specialist
Acuserve
11.2024 - 04.2026
Patient Service Coordinator
Contract With Medix Staffing for Cook Children’s
01.2024 - 07.2024
Sales Coordinator
REPAY
05.2022 - 07.2023
No Degree - Medical Billing & Coding
Concorde Career College
High School Diploma - Basics
Brewer High School