Sherlyn Grado
Midland,TX
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Willing to learn and provide new skills.
Overview
2025
2025
years of professional experience
Work History
Cashier
Cavenders Western Store
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Assistant Manager
SportClips Haircuts
01.2023 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Hairstylist
SportClips Haircuts
01.2022 - 01.2023
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Education
High School Diploma -
Odessa High School
Odessa, TX05.2020
Cosmetology License - Cosmetology
Odessa College
Odessa, TX05.2020
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Cash register systems
- Cash handling expertise
- Refunds and exchanges
- Guest inquiries
- Drawer balancing
- Professionalism
- Conflict Resolution
- Item scanning
- Critical Thinking
- Verbal Communication
- Sales Techniques
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
SportClips Haircuts
01.2023 - Current
Hairstylist
SportClips Haircuts
01.2022 - 01.2023
Cashier
Cavenders Western Store
High School Diploma -
Odessa High School
Cosmetology License - Cosmetology
Odessa College
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