Microsoft Office, Excel, Word
Sherlyn Jones
Home Health Caregiver transitioning to Office Administrative Support
Killeen,TX
Summary
Skilled Home Health Caregiver with multiple years of care. Experienced Personal Care Attendant with over ten years of experience in Home Health Non-medical Care. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Caregiver-Certified Nurse Assistant
Kindly Care/Carelinx
Harker Heights, TX.
08.2019 - 06.2020
- Cared for clients with diagnoses such as, diabetes, Vascular Strokes.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Helped patients effectively manage routine bathing, grooming ,dressing and other hygiene needs.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Delivered individualized patient care by recording vital signs, documenting observations, administering Respiratory treatments.
- Participated in contacting family on call list daily, keeping client engaged in communicating, fun activities with patients to boost mood, improve overall memory and provide light entertainment.
- Oversaw and maintained patients' rooms, group living areas and dining area where client had meals.
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep families informed of changes.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Obtained client medical history, including medication information, symptoms and allergies.
- Gathered dietary information, assisted with meal preparation and monitored intake to help clients achieve nutritional objectives and support wellness goals.
Heights Home Health
Harker Heights, TX
04.2019 - 11.2019
Girling Home Health
Temple, TX.
07.2018 - 10.2018
Texas Home Health
Waco, TX.
09.2016 - 01.2018
Com for Care
Austin, TX
01.2009 - 09.2015
Receptionist /Switchboard Operator
Department Of State Health Services
Austin, TX
02.2015 - 08.2015
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Checked-in/out keys, to personnel, distributed pagers to doctors, managed logbooks to comply with security initiatives.
- Greeted incoming patients and visitors professionally provided friendly, knowledgeable assistance.
- Connected administrators to 911 and Austin Police department
- Maintained group emails to security personnel and all staff within department.
- Utilized two-way radio dispatch to communicate with hospital transportation personnel.
- Effectively monitored hospital fire alarm system for all emergencies.
- Paged doctors and hospital administrators utilizing overhead intercom system.
- Work with Windows 10 OS, Desktop PC.
- Microsoft Office software, Excel, Word, data-entry, typing.
Right at Home
Austin, TX.
06.2013 - 08.2014
Caring Senior Services
Austin, TX
06.2012 - 01.2013
ResCare Home Care
Austin, TX
05.2010 - 04.2012
Direct Support Professional Caregiver
Premieant, Inc
Austin, TX
08.2010 - 01.2012
- Ensured a safe and comfortable environment for clients/patients Maintain records client care and progress, medication reminders, vital signs, and report irregularities, coordinate and schedule activities for the patients and encourage participation.
- Perform ADLS, activities for clients such as meal preparation, bathing, dressing, grooming, lite-housekeeping, errands. Worked with individuals with developed disabled disabilities in a group home setting. Utilized methods in crisis prevention Intervention when working with individuals.
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
- Provided safe mobility support to help patients move around personal and public spaces.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Transported 6 patients daily via wheelchair to and from rehabilitation and daily activities.
Girling Healthcare
Austin, TX
08.2011 - 11.2011
Administrative Assistant
Attorney General of Texas
Austin, TX
02.2008 - 08.2009
- Transferred data into a newly developed criminal justice inquiry database system Served as the inventory and data entry liaison for the division Exceeded daily quota for data entry of items Coordinated with staff and managers for operational and technology support of the division Provided administrative support answering telephones, assisting visitors and resolved problems and inquiries Transcribed, composed, typed, edited and distributed correspondence, agendas and meeting minutes Received heavy volumes of complex analytical applications and removed tax liens, date stamped and filed daily batches.
Receptionist and Security Officer
Wackenhut Corporation
Round Rock, TX
01.2007 - 12.2007
- Assisted the Human Resources Division with processing of new applicants Provided customer service by greeting visitors, answering calls and responding to inquiries Worked with Excel databases and MS Word to enter new applicants Delivered payroll checks.
Education
Office Administration - Certificate Skillpoint -
Alliance
Certified Nursing Assistant – Certificate Central Texas Nurse Network - undefined
Inc
Hospital Unit Secretary – Certificate - undefined
Citrus Community College
Skills
Documenting behaviors
Dementia and Alzheimer's knowledge
Compassionate caregiver
Efficient and reliable team player
Supporting personal needs
Recording vital signs
Direct Patient Care
Software
Certification
Office Administration, Skillpoint Alliance, 5/2013
Inspirational reading and music,
I enjoy reading inspirational books, magazines and any material to enhance the human experience. Music listening appreciation is a highlight to my well being. I am delighted with bird watching and the nature of all wild species that are harmless. Anything to do with peace and our creator I am in tuned by it.
Timeline
Caregiver-Certified Nurse Assistant
Kindly Care/Carelinx
08.2019 - 06.2020
Heights Home Health
04.2019 - 11.2019
Girling Home Health
07.2018 - 10.2018
Texas Home Health
09.2016 - 01.2018
Receptionist /Switchboard Operator
Department Of State Health Services
02.2015 - 08.2015
Right at Home
06.2013 - 08.2014
Caring Senior Services
06.2012 - 01.2013
Girling Healthcare
08.2011 - 11.2011
Direct Support Professional Caregiver
Premieant, Inc
08.2010 - 01.2012
ResCare Home Care
05.2010 - 04.2012
Com for Care
01.2009 - 09.2015
Administrative Assistant
Attorney General of Texas
02.2008 - 08.2009
Receptionist and Security Officer
Wackenhut Corporation
01.2007 - 12.2007
Hospital Unit Secretary – Certificate - undefined
Citrus Community College
Certified Nursing Assistant – Certificate Central Texas Nurse Network - undefined
Inc
Office Administration - Certificate Skillpoint -
Alliance