Sherlyn Ovando
Los Angeles,CA
Summary
Driven professional with a track record of enhancing customer engagement and fostering relationships at Footlocker, alongside gaining hands-on healthcare experience at Premier Pediatrics of Beverly Hills. Excelled in customer service and problem-solving, significantly contributing to team efficiency and customer satisfaction. Demonstrates a strong ability to manage time effectively and collaborate with teams to achieve goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Footlocker, Foot Action, And Kids Footlocker
10.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Caregiver
Mothers
03.2020 - 08.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Adapted effectively to the care schedule of a child with asthma and demonstrated proficiency in monitoring her lungs using a stethoscope
- Adapted to the child's schedule and managed there nebulizer medication regimen.
- I provided care for an elderly individual, ensuring the house was clean and that she adhered to her doctor appointments, medication schedule, and overall safety, while also respecting her need for personal space.
Intern
Permier Pediactrics of Beverly Hills
06.2023 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- shadowed over doctors/nurses while they performed detailed exams such as hemoglobin tests, urine etc
- I performed physicals on patients including height, weight, hearing tests, vision tests etc
- I learned how to intake patient information and upload it into their chart on our systems
Education
High School Diploma -
Hollywood Senior High School
Los Angeles, CA06.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- goal-oriented
- relationship building
Languages
spanish
Native or Bilingual
Timeline
Sales Associate
Footlocker, Foot Action, And Kids Footlocker
10.2023 - 08.2024
Intern
Permier Pediactrics of Beverly Hills
06.2023 - 08.2023
Caregiver
Mothers
03.2020 - 08.2024
High School Diploma -
Hollywood Senior High School
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