Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Sherman

Nampa,Idaho

Summary

Ambitious young woman that appreciates reading a good book, enjoying nature, and being a part-time certified lash tech. My experience in various work settings has granted me with a broad array of skills and knowledge. A dedicated mindset has allowed me to grow not only within my places of employment but also as an individual, into the creative and passionate woman I am today.

Overview

5
5
years of professional experience

Work History

Wellness Advisor

StretchLab
Meridian, ID
10.2023 - Current
  • Compiled data from client assessments to measure progress towards established objectives over time.
  • Maintained accurate records of client interactions including assessment results, treatment plans, and progress notes.
  • Participated in outreach events in order to raise awareness about available resources for individuals seeking help with improving their well-being.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.

Sever

Goodwood BBQ
03.2021 - Current
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Server

Topgolf
10.2022 - 10.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Assistant Store Manager

Maurices
11.2019 - 03.2021
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Assistant Manager

Journeys Shoes
09.2018 - 11.2019
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.

Education

High School Diploma -

William S. Hart High School
Newhall, CA
06.2018

No Degree - Biology

Boise State University
Boise, ID

Skills

  • Goals and Performance
  • Customer Service Management
  • Multitasking and Prioritization
  • Scheduling
  • Time management
  • Problem-Solving Abilities

Timeline

Wellness Advisor

StretchLab
10.2023 - Current

Server

Topgolf
10.2022 - 10.2023

Sever

Goodwood BBQ
03.2021 - Current

Assistant Store Manager

Maurices
11.2019 - 03.2021

Assistant Manager

Journeys Shoes
09.2018 - 11.2019

High School Diploma -

William S. Hart High School

No Degree - Biology

Boise State University
Isabella Sherman