Shermica Walton Thatch
Burlington ,IA
Summary
Results-driven professional with a strong background in mail delivery and transportation. Skilled in handheld scanner operation and team collaboration, ensuring timely service and high customer satisfaction.
Overview
8
8
years of professional experience
Work History
City Carrier
USPS
Burlington, IA
07.2022 - Current
- Delivered mail and packages efficiently within designated routes, ensuring timely service.
- Operated handheld scanners to track and manage mail delivery status accurately.
- Collaborated with team members to resolve delivery issues and enhance customer satisfaction.
- Maintained accurate records of deliveries, pickups, and service interruptions for reporting purposes.
- Delivered priority mail with punctuality, meeting critical deadlines for both residential and commercial clients.
School Bus Driver
Burlington School District
Burlington, IA
08.2021 - 06.2022
- Ensured student safety during transportation by conducting pre-trip vehicle inspections.
- Monitored student behavior and maintained order on the bus to promote a safe environment.
- Operated school buses efficiently while adhering to designated routes and schedules.
- Collaborated with school staff to coordinate transportation needs for special events and field trips.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
Site Manager
Hope Haven
Burlington, IA
12.2017 - 05.2022
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Led team training initiatives, enhancing staff capabilities and performance outcomes.
- Trained and mentored junior staff, enhancing team performance and operational efficiency.
- Oversaw daily site operations, ensuring compliance with safety regulations and quality standards.
- Interviewed, hired, and trained new workers.
Education
No Degree - EMT
Southeastern Community College
West Burlington, IA06-2022
High School Diploma -
Paul Simeon Career Academy
Chicago, IL12.2007
Skills
- Handheld scanner operation
- Professional relationships
- Package handling
- Excellent multitasking
Timeline
City Carrier
USPS
07.2022 - Current
School Bus Driver
Burlington School District
08.2021 - 06.2022
Site Manager
Hope Haven
12.2017 - 05.2022
No Degree - EMT
Southeastern Community College
High School Diploma -
Paul Simeon Career Academy