Sherneice Gatewood-Alli
New York,NY
Summary
Dedicated and results-driven professional with extensive experience in case management, employment services, and community advocacy. Proven leadership skills in supervising teams, implementing strategic initiatives, and fostering strong client relationships. Adept at utilizing motivational interviewing techniques and the Individualized Placement and Support (IPS) model to drive employment success and client self-sufficiency. Recognized for excellence in community leadership, advocacy, and program development. Skilled in form building, questionnaire design, PowerPoint design, and knowledge of AI for process automation and efficiency.
Overview
21
21
years of professional experience
Work History
IPS Employment Specialist
Lantern Community Services
Bronx, NY
09.2019 - Current
- Develop and maintain trusting relationships with clients, guiding them toward competitive employment opportunities in community settings
- Conduct individualized job development and job search activities tailored to clients' skills and interests using IPS-supported employment principles
- Provide referrals for benefits counseling to ensure clients understand financial implications and available resources
- Utilize motivational interviewing and IPS methodologies to assess vocational preferences, employment readiness, and job retention strategies
- Collaborate with community partners to expand employment opportunities and enhance program effectiveness
Case Manager
Children Community Services
New York, NY
12.2017 - 06.2018
- Conducted intake assessments, facilitated program orientation, and assisted clients in securing appropriate resources and housing assistance
- Maintained up-to-date records in the CARES database, documented case notes, and followed up on incident reports
- Conducted unit inspections to ensure compliance with program standards
Custodial Maintenance Engineer
American Museum of Natural History
New York, NY
09.2003 - 10.2016
- Ensured facility compliance with OSHA and organizational safety standards
- Trained and mentored junior and temporary staff on safety protocols and maintenance procedures
- Served as a customer service ambassador, providing guidance to visitors and ensuring a safe environment
Case Manager
Metropolitan Corporation for Life Skills
New York, NY
04.2011 - 06.2012
- Assessed client eligibility for independent living programs and assisted in housing application processes
- Developed individualized treatment plans with measurable goals, conducted group and individual sessions, and maintained detailed documentation
Case Manager
Help USA Homebase
New York, NY
- Managed a caseload of 60 clients, ensuring timely case note entries in the CARES database
- Assisted clients in completing housing applications and conducted home visits for ongoing assessment
Education
MBA - Business Administration
Metropolitan College of New York (MCNY)
New York, NY06.2023
Career Coach - Career Coach
IAP College
07-2024
Skills
- Case Management & Client AdvocacyTeam Leadership & Development
- Community Engagement
- Compliance & Regulatory Standards
- Crisis Intervention & Conflict Resolution
- Form Builder & Questionnaire Designer
- Job placement
- Impact Assessment & Strategic Planning
- Interview coaching
- Motivational Interviewing
- Microsoft Office Suite & CARES Database
- Program Development & Implementation
- Program planning
- PowerPoint Design & AI Integration
- Resume writing
References
Available upon request.
Awards
- Community Leadership Award
- Philanthropy Award
- Outstanding Service to the Community Award
Timeline
IPS Employment Specialist
Lantern Community Services
09.2019 - Current
Case Manager
Children Community Services
12.2017 - 06.2018
Case Manager
Metropolitan Corporation for Life Skills
04.2011 - 06.2012
Custodial Maintenance Engineer
American Museum of Natural History
09.2003 - 10.2016
Case Manager
Help USA Homebase
MBA - Business Administration
Metropolitan College of New York (MCNY)
Career Coach - Career Coach
IAP College
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