Sherniece Smith

Handled inbound calls to assist customers with inquiries and issues. Resolved problems efficiently to enhance customer satisfaction. Documented account details accurately for future reference.

Assisted customers by handling inbound calls. Resolved issues through effective problem-solving techniques. Documented account details accurately for future reference.

Oversaw customer service operations on the sales floor. Managed cash handling processes to ensure accuracy. Coordinated inventory replenishment to optimize product displays.

• Monitored premises to prevent security breaches and ensure safety of personnel and property.
• Conducted regular patrols, identifying and reporting potential hazards or security risks.
• Responded promptly to alarms and incidents, coordinating with law enforcement as needed.
• Implemented emergency response plans, ensuring preparedness for various scenarios.