Sherona Manboadh
Queens,NY
Summary
Management professional with talent for leading and motivating people to achieve challenging objectives. Effortlessly builds team connections, oversees operations and improves policies to maximize efficiency and performance of each team member. Skilled in training and mentoring employees to develop every person to full potential.
Overview
3
3
years of professional experience
Work History
Operations Specialist
D.P International LLC
Queens, NY
11.2020 - Current
- Reviewed invoices for accuracy and prepared billing documents for clients.
- Responded promptly to customer inquiries related to freight forwarding services provided.
- Monitored and tracked the progress of shipments.
- Created reports to track delivery times, routes and costs.
- Scheduled trucks for loading and unloading at various locations.
- Coordinated freight movement from origin to destination.
- Resolved disputes between customers and carriers regarding shipment issues.
- Assigned appropriate carriers based on weight, volume, route and cost criteria.
Office Manager
Modern Brooklyn Medical
Brooklyn, NY
10.2022 - 12.2023
- Coordinated meetings, conferences, travel arrangements and department activities
- Answered phone calls, responded to emails, routed mail and coordinated courier services
- Created spreadsheets in Excel to track data such as vacation requests, sick days
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Intern
Courier Network
Manhattan, NY
04.2022 - 12.2022
- Manage and develop relationship with Airlines by communicating effectively, the company's operational dynamics and requirements
- Proactively reach out to airline partners and acquire capacity for prospective time sensitive shipments-Coordinate the loading and off
- Oversee the correctness of information in a job and manage the planned routes.
Education
Bachelor of Science - Finance
Mercy College
05.2015
Skills
- Productivity Improvement
- Technical Support
- Legal Research
- Attorney Support
- Human Resources
- Mail Handling
Timeline
Office Manager
Modern Brooklyn Medical
10.2022 - 12.2023
Intern
Courier Network
04.2022 - 12.2022
Operations Specialist
D.P International LLC
11.2020 - Current
Bachelor of Science - Finance
Mercy College
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