Sherrae Bell
Elkhart,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Nursing Unit Assistant
Beacon Memorial Hospital
South Bend, IN
10.2021 - Current
- Assisted nurses with daily activities, resulting in a more organized and efficient workflow.
- Provided essential support during medical emergencies or procedures, assisting nurses with critical tasks to ensure optimal patient outcomes.
- Improved patient care by efficiently managing nursing unit tasks and maintaining accurate records.
- Contributed to a positive patient experience by promptly addressing concerns and providing compassionate support.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Registrar Clerk
Elkhart Family Physicians
Elkhart
12.2018 - 10.2021
- Maintain physical and computerized medical records
- Coordinate appointments
- Register Patients
- Collect Money
- Verify Insurance
- Front Desk Duties
- Investigate Billing Issues
- Enhanced patient satisfaction by providing timely, accurate, and courteous service during registration.
- Assisted patients in understanding financial obligations associated with their treatment plans by explaining available payment options or connecting them with financial counselors.
- Improved patient registration processes by efficiently collecting and verifying required documentation.
Registrar Clerk PRN
Saint Joseph Regional Hospital
Mishawaka, IN
07.2017 - 10.2018
- Collecting patient information
- Verifying insurance detail
- Gathering payment data
- Keeping accurate records of patient interactions
- Front Desk duties
Quality Assurance Specialist
HireRight Solutions Inc
Tulsa, OK
07.2013 - 07.2015
- Contacting companies with disputes regarding applicants' background investigation to complete for hire
- Investigate and or research applicants Criminal Background disputes inquiries
- Investigate and or research applicants Employment history disputes inquiries
- Verifying information reporting on applicants DAC reports
- Review new applicant and employer dispute cases to confirm it is necessary to begin dispute process
- Ensuring that during verification reinvestigation dispute process that we stay within the FCRA guidelines
- Utilizing trusted approved sites to substantiate reinvestigation disputes regarding public records.
Customer Service Representative Drug and Health Screening Department
07.2008 - 07.2013
- Act as an escalation point for client related issues and assist in creative problem resolution
- Act as a primary liaison with clients and maintain positive working relationships to understand customer's goals, objectives, and direction
- Developed and maintained high level relationships with high priority transportation clients
- Prepare accurate and clear reports for clients upon request and quarterly
- Answer incoming phone calls and emails
- Placing drug and alcohol kit orders for clients as needed
- Assisted new coming employees on multiple systems processes and Transportation Post Accident emergency set up processes.
Education
Pre Nursing in Nursing -
Southwestern Michigan College
Dowagiac, MI01.2020
Associates of Science -
Tulsa Community College
Tulsa, OK01.2005
Skills
- Clerical Experience
- Medical Records
- Quality Assurance
- Insurance Verification
- Medical Scheduling
- EMR Systems
- Hospital Experience
- Medical Terminology
- Medical Office Experience
- ICD-10
- Anatomy Knowledge
- Patient Care
- Clinical Documentation Accuracy
- Critical Thinking Capabilities
- Attention to Detail
- Basic Life Support
- HIPAA Compliance
- CPR Certification
Assessments
Electronic Medical Records: Best Practices, Highly Proficient, 05/01/20, https://share.indeedassessments.com/share_to_profile/8c8c50a9208bea228df20af4cc91b6b5eed53dc074545cb7
Timeline
Nursing Unit Assistant
Beacon Memorial Hospital
10.2021 - Current
Registrar Clerk
Elkhart Family Physicians
12.2018 - 10.2021
Registrar Clerk PRN
Saint Joseph Regional Hospital
07.2017 - 10.2018
Quality Assurance Specialist
HireRight Solutions Inc
07.2013 - 07.2015
Customer Service Representative Drug and Health Screening Department
07.2008 - 07.2013
Pre Nursing in Nursing -
Southwestern Michigan College
Associates of Science -
Tulsa Community College