Alexius Driver
Memphis,TN
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
Work History
Unarmed Security Guard
Tnt Security
02.2024 - 08.2024
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
Picker/Packer
Arvato
01.2022 - 12.2023
- Picking packing, making trolley's (putting work on trolley to get picked), cafe (printing labels), and QC.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
- Strengthened warehouse operations by cross-training in various roles, providing backup support during employee absences or high-volume periods.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
Team Leader
MCDONALD'S
01.2014 - 10.2023
- Clean and arrange work area, eating, and kitchen space
- Respond to all customer inquiries
- Operate cash register, receive and dispense correct change to customers
- Record customer's order in restaurant database
- Prepare daily food items, and cook simple foods and beverages, following proper safety precautions and sanitary measures.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed.
Manager
Family Dollar
04.2020 - 07.2021
- Cashier, stocker, manager.
- Met customer needs through polite, friendly and attentive service.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Cleaned and sanitized cashier workstation and scanning area.
- Worked with other associates to support cashiers and management needs.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Boooker T Washington
Memphis, TN05.2014
Skills
- Facility Security
- Patrolling Techniques
- Crowd Control
- Report Writing
- Customer Service
- Positive Attitude
- Team Leadership
- Complex Problem-Solving
- Heavy Lifting
- Warehouse Safety
- Package unloading
- Property Patrol
Timeline
Unarmed Security Guard
Tnt Security
02.2024 - 08.2024
Picker/Packer
Arvato
01.2022 - 12.2023
Manager
Family Dollar
04.2020 - 07.2021
Team Leader
MCDONALD'S
01.2014 - 10.2023
High School Diploma -
Boooker T Washington
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