Sherri Davis
Marietta,GA
Summary
Dedicated Patient Account Representative bringing 16 years
experience in customer service and healthcare support. Well-developed communication, time management and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Patient Account Representative
Eye Consultants of Atlanta
Atlanta, GA
06.2010 - 09.2023
- Verified accuracy of medical coding for services rendered by healthcare providers and submitted charges in a timely manner.
- Analyzed claims denials from third party payers and identified potential solutions for reimbursement.
- Submitted appeals on behalf of patients when appropriate based on findings from research conducted into denied claims.
- Worked closely with insurance companies to obtain authorization for services rendered.
- Provided customer service to patients regarding billing inquiries and account information
- Trained front desk associates on proper entering of demographics and insurance information to minimize claim rejections and denials.
Medical Billing/Front Office
Center For Integrative Health & Wellness
Atlanta, GA
01.2007 - 11.2009
- Assisted with scheduling appointments, verifying insurance coverage, collecting co-payments, and updating patient information in the electronic medical records system.
- Answered incoming calls promptly, efficiently processed callers' inquiries, and transferred calls to appropriate personnel when necessary.
- Maintained patient accounts by obtaining, recording and updating personal and financial information.
- Submitted physician charges and labs daily.
- Followed up on denied claims with insurance companies.
Education
High School Diploma -
Wheeler High School
Marietta, GA06-1984
Some College (No Degree) - Medical Coding and Billing
North Metro Technical College
Acworth, GASkills
- Medical Billing
- Insurance Verification
- Coding ICD 10and CPT
- Electronic Billing software Nuesoft, Nextgen and Modmed
- Microsoft Office
Timeline
Patient Account Representative
Eye Consultants of Atlanta
06.2010 - 09.2023
Medical Billing/Front Office
Center For Integrative Health & Wellness
01.2007 - 11.2009
High School Diploma -
Wheeler High School
Some College (No Degree) - Medical Coding and Billing
North Metro Technical College
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