Summary
Overview
Work History
Education
Skills
Timeline
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Sherri Frameli

Kyle,Texas

Summary

Focused on maintaining consistence, quality and compliance in all areas. Focused Compliance Officer bringing 20 years of expertise in regulatory compliance, audit procedures, project oversight and risk management. Excellent history of delivering effective leadership and training to support staff development. Driven and strategic with an aptitude for program management. Advanced knowledge of audit methodologies, functions and compliance teams.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Compliance Specialist

Netspend
Austin, Texas
04.2019 - 06.2023
  • Planned and executed compliance audits to check company policies, procedures and controls.
  • Performed fact-finding research by investigating, collecting and analyzing data and compiling in report format.
  • Deliver reports, including findings to appropriate business unit.
  • Mitigated risk by coordinating plans and specifications to maintain compliance.

Chargeback Analyst

Conduent Business Solutions
Austin, Texas
06.2008 - 02.2018
  • Review, evaluate and make decisions regarding ACH exception-handling within required deadlines and strict compliance.
  • Respond to inquiries from customers, banks, government entities and internal departments via email and phone calls.
  • Responded to fraud alerts, chargebacks and disputes.
  • Accessed financial information to answer questions and gather details about specific accounts.

Teller Service Manager

Wells Fargo Bank
Austin, Texas
06.1994 - 05.2008
  • Supervised teller team by enforcing policies and procedures related to teller operations, security and compliance.
  • Drove daily operations through cash drawer balancing, counterfeit currency identification and vault cash management.
  • Filed government-mandated reports related to large cash transactions and sale of monetary instruments.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.

Education

High School Diploma -

Leachville High School
Leachville, Arkansas

Skills

  • Risk Identification
  • Regulatory Understanding
  • Federal Regulation Compliance
  • Verbal and Written Communication
  • Recordkeeping and Documentation
  • Data Entry and 10-Key
  • Computer skills
  • Microsoft Office

Timeline

Compliance Specialist

Netspend
04.2019 - 06.2023

Chargeback Analyst

Conduent Business Solutions
06.2008 - 02.2018

Teller Service Manager

Wells Fargo Bank
06.1994 - 05.2008

High School Diploma -

Leachville High School

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Sherri Frameli